Amr Ismail Rashed
Riyadh,Saudi Arabia
Summary
A software professional with 15+ years of expertise in programming, development, and research. Creates innovative solutions for diverse clients and industries. Experience also includes production administration, principal consultancy, and software engineering. As the Pega Administration Team Leader, oversees efficient Pega operations, leads a team of system administrators, and prioritizes stability, optimization, and continuous improvement.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Pega administration team leader
Ministry of human resources and social development
Riyadh, Saudi Arabia
11.2023 - Current
- Manage the overall design, deployment, and maintenance of the Pega platform and applications across the organization.
- Oversee the planning and execution of Pega platform upgrades and migrations
- Monitor system performance, identify bottlenecks, and implement optimization strategies
- Coordinate with the infrastructure and application teams to ensure seamless integration of the Pega platform.
- Redesigned and upgraded the old infrastructure for the systems Tamam, Weddi, and House Worker.
- Installed and managed a Kubernetes cluster for deploying Pega applications.
Pega Principal Consultant
Aaseya IT
Riyadh, Saudi Arabia
11.2022 - 11.2023
- Overseeing the efficient operation and administration of Pega solutions.
- Lead a team of system administrators, providing clear direction, support to ensure system stability, performance optimization, and adherence to security protocols.
- Monitor system performance, troubleshoot issues, implement proactive measures to maintain smooth operations.
- Prioritize risk management, compliance and continuous process improvement to enhance system administration efficiency and effectiveness.
- Create an Elasticsearch environment for logging errors in Pega applications.
- Created an OCI Wire Guard environment to enable offshore teams to work remotely.
Senior production administrator
Ministry of Municipal & Rural Affairs
Riyadh, Saudi Arabia
01.2018 - 11.2022
- Installed, configured, and administered Pega applications (CRM, MCP, Furas)
- Installed, configured, and administered Balady backend (Weblogic, ADF, and Spring)
- Performed J2EE application deployment (JAR, WAR, and EAR files)
- Installed and configured OSB and OHS
- Installed and configured Drupal applications (PHP8, Drupal 9, Nginx)
- Installed and configured Incorta reporting tool
- Installed and configured Docker and monitoring tools (Grafana and Prometheus).
- Sr. Oracle SOA Developer for developing MOMRA Integration services.
- Sr. Oracle ADF Developer for developing Balady Back-end Systems.
Oracle ADF/SOA Team Leader
Namaa World
Hail, Saudi Arabia
04.2016 - 01.2018
- Developing and maintaining Technical Requests System, 940 Requests System, Drilling licenses system, Healthy Certificates System, Correspondence Management System (CMS) System, Employee Services System and Integration (Web Services) with Sadad, MOMRA system.
Senior Oracle Adf Developer
Smart Developer
Riyadh, Saudi Arabia
03.2011 - 04.2016
- Saudi Telecoms Company (STC): Developing (Vehicles Management System, Converting ECMS System from oracle forms to oracle ADF and Building Security Management System).
- Aramco: Training and consultation for Oracle ADF 11g technology, building ADF technical architecture and converting and developing new applications using ADF 12c.
- Um AlQura University: converting 2 Systems from oracle forms to oracle ADF & converting their reports from oracle reports to jasper reports.
- Dmam University: developing (Magazine , Seminar and Researches) Systems.
- Ministry of Defence & Aviation Minister Office (MODAMO): converting all systems it's almost 13 systems from oracle forms to Oracle ADF.
- Ministry of Defence and Aviation (MODA): developing Correspondence and Archiving system based on Oracle ADF 11g.
Oracle ADF Developer
Middle East
Cairo, Egypt
10.2009 - 03.2011
- Developing Recruitment Web Application, Pursuer Web Application and Point of Sale (POS) Web Application.
Education
Diploma - Software Development
ITI (Information Technology Institute)
Egypt 09.2008 - 05.2009
Bachelor of Science - Computer Science
Minia University
Egypt 09.2003 - 05.2007
Skills
- Pega Administration
- Kubernetes CKA Administration
- Elastic Search
- Drupal Administration
- OpenShift Administration
- Weblogic Server 11g/12c
- Linux Administration
- Oracle Cloud Infrastructure (OCI)
- Application Development Framework (ADF)
- Service Oriented Architecture (SOA)
- Business Process Management (BPM)
- Java J2EE, Spring
- Jasper Reports
- SQL and PL/SQL Programming
Certification
- Pega Cloud Engineering & Administration '23
- Red Hat OpenShift Administration II: Configuring a Production Cluster
- Pega Senior System Architect PCSSA
- Pega System Architect PCSA
- Kubernetes and Cloud Native Associate (KCNA)
- Cybersecurity Bootcamp Training.
- Oracle SOA Suite 11g Certified Implementation Specialist
- Oracle Forms Developer 10g
Timeline
Pega administration team leader
Ministry of human resources and social development
11.2023 - Current
Pega Principal Consultant
Aaseya IT
11.2022 - 11.2023
Senior production administrator
Ministry of Municipal & Rural Affairs
01.2018 - 11.2022
Oracle ADF/SOA Team Leader
Namaa World
04.2016 - 01.2018
Senior Oracle Adf Developer
Smart Developer
03.2011 - 04.2016
Oracle ADF Developer
Middle East
10.2009 - 03.2011
Diploma - Software Development
ITI (Information Technology Institute)
09.2008 - 05.2009
Bachelor of Science - Computer Science
Minia University
09.2003 - 05.2007
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