Amr Saad
Public relation
Riyadh,Saudi arabia
Summary
Seeking a full time job in the field of Tourism that would encompass my experience, education, background, research and communications skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry Ready to help team achieve company goals. Performance-oriented Sales Leader offering exceptional record of achievement over 20-years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Public Relations Advisor
Seti First Travel
06.2002 - 02.2016
- Dealing with customers either face to face or on the telephone
- Arranging visits to hotels and resorts overseas to improve knowledge of holidays
- Arranging appointments for customers in embassies and helping them get their visa
- Handling quotations, group requests, and offers
- Operating Tour and Travel programs
- Providing information, advice, and booking services for travelers
- Promoting and selling holiday and business travel products
- Meeting sales targets
- Dealing with customer itineraries
- Tailoring outgoing packages
- Issuing required documentation
- Calculating and preparing invoices
- Establishing contacts with travel agents, hotels, airlines, and ground transportation
- Reviewing the efficient flow of the process
- Solving problems and dealing with complaints
- Confirming bookings and notifying clients of visa and currency requirements
Visa Specialist
Ejaz Travel
03.2016 - 05.2021
- Managed high-volume caseloads, maintaining accuracy and efficiency in processing visa applications.
- Reduced processing times for visa applications by closely monitoring progress, prioritizing tasks, and maintaining organized documentation.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Identified areas for improvement within existing systems, recommending strategic solutions that increased productivity without compromising quality standards.
- Arranging appointments for customers in embassies and helping them get their visa
Account Manager
Witty Network
06.2021 - 10.2022
- Presented professional image consistent with company's brand values.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
- Recorded accurate and efficient records in customer database.
Sales Manager
The Gateway Travel
Riyadh
12.2022 - Current
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Increased sales revenue by developing and implementing effective sales strategies.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
Education
Commercial Studies Institute. - Accounting And Finance
MTC
Cairo 09.2000 - 05.2004
Skills
Windows XP
Excellent experience in Microsoft office (Word, Excel, Outlook and PowerPoint)
Direct Sales
Time management abilities
Promotional sales events
Career Objective Profile
Eager to contribute to the growth of a progressive company with quality products and services, highly motivated, strong work ethics; available as needed for training, travel, and overtime, my objective is to utilize my knowledge and studies on a job of tourism
Personal Characteristics
- Amiable under dislikable circumstances
- Capable of working under high pressure
- Self-initiated and team worker
Work History And Experience
06/2002, Present, Seti First Travel, Public Relations Advisor, Handling all quotations, group requests & offers needed to the individual & full responsibility for most of SETI’s corporate accounts concerning all outgoing issues., Carrying out all responsibilities related to the full cycle of Tour and Travel programs to a variety of worldwide destinations; including creating, marketing and operating all elements of programs through different means (reservation online systems, contact with Hotels directly, through travel agencies and through the internet), Enhance the image of SETI by handling services to a maximum quality., Providing information, advice and booking services for people wishing to travel, Advising clients about foreign currency, car parking, car hire abroad and excursions in resorts, Promote, describe and sell holiday and/or business travel products and destinations direct to the public or even to corporations, usually from a retail outlet such as: transportation companies (e.g. railway passenger, cruise lines and car rental companies) accommodation facilities (e.g. hotels and resorts), Meeting sales targets as set out by the tourism manager, Dealing with complicated customer itineraries, Following up all offers submitted to clients and getting feedback, Tailoring outgoing packages, Issue required documentation such as train tickets, visas, hotel vouchers, etc…, Calculate and prepare invoices and accept payment from individual customers, Collecting deposits, filling in booking forms and maintain records of transactions, Establishing contacts with various co-parties such as travel agents, hotels, airlines and ground transportation to negotiate the best deals, Review the efficient flow of whole process, evaluating customer feedback and discussing necessary action - when necessary – with Tourism Manager, Having excellent knowledge with leisure and corporate business trends, Decision maker and problem solving thinking ability through Solving problems of the guest during their stay as well as dealing with complaints, Confirm bookings and notify clients of visa and currency requirements, Using and updating IT skills as much of the information on holidays and travel is accessible via a computer screen; telephone, fax, mail, computerized systems and the Internet
Personal Information
- Date of Birth: 09/09/83
- Nationality: Egyptian
- Marital Status: Married
Timeline
Sales Manager
The Gateway Travel
12.2022 - Current
Account Manager
Witty Network
06.2021 - 10.2022
Visa Specialist
Ejaz Travel
03.2016 - 05.2021
Public Relations Advisor
Seti First Travel
06.2002 - 02.2016
Commercial Studies Institute. - Accounting And Finance
MTC
09.2000 - 05.2004
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