Amr shasho Alnajjar

• Managed and motivated high-performing teams for successful KPI attainment.
• Strategically scheduled and managed [47]+ staff members, maintaining high-performing business operations.
• Led overall direction, coordination and evaluation of department functions.
• Create exhibitions from point 0, complete the procedures of processing exhibitions from decoration and Products and staff,
  Purchase products and conclude agreements with suppliers regarding exhibition decorations and visual display.
  Full follow-up with exhibition management and staff directly
  Follow up with purchases to buy all the products we need for exhibitions and make discounts commensurate with the market and price competition.
  Work on the company's programme in terms of completing operational procedures;
  Develop a marketing plan and increase staff efficiency
  Follow-up with customer service department and supervise the quality of work.
  Work with quality department and supervise the quality of goods.
  Study a marketing plan to increase sales and their inclusion in public administration;
  Contracting with shipping companies and agreeing
  Exhibition services. Staff Training Courses (Customer Service - Sales -
  Products - Operational Measurements.
  Training all employees to manage the prevention of rough separately to avoid any financial losses to the company

• Developed deep consumer insights, translating findings into strategic brand positioning and promotional campaigns.
• Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
• Oversaw product planning and demand management on monthly basis to meet consumer desires.

• Employed reporting tools to report security incidents in line with policy and procedures.
• Maintained confidentiality, releasing information only to authorised individuals.
• Interviewed relevant parties as part of wider security investigations
• Implemented local crime reduction strategies, resulting in fewer incidents of shoplifting.
• Maintained Daily Occurrence Book (DOB), documenting relevant daily operational information.
• Monitored alarms and systems to maintain safety and security of merchandise and staff within property.
• Deterred, detected and investigated stock loss at every level.

• Checked invoices from suppliers against physical stock records to identify discrepancies.
• Provided excellent customer care through prompt complaint resolution and quality of service.
• Partnered with outside organisations to host community sporting events.
• Hired, trained and supervised existing and new shop employees to provide outstanding customer service.
• Monitored and acted on customer requests for new and different merchandise.
• Developed and maintained prequalified local supplier list for emergency stock purchases.
• Placed stock orders and negotiated for best prices and delivery arrangements.
• Maintained effective stock management and merchandising using EPOS system.

Best Brand adviser NO7 and couch staff Abha city and Jeddah responsible - sales officer of Boots Abha Pharmacy

Training: make sure all the team are on the progress of training as per company policy and great customer service er

• Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
• Maintained strong partnership with Operations Manager to keep alignment and timely communication.
• Assisted in recruiting, hiring and onboarding store staff.

Administration -to make sure all in/out transaction DSSR, commercial reports and back office tasks are update.daily basis as per audit and in line with the stock take - stock loss action plan

• Assisted in recruiting, hiring and onboarding store staff.
• Maintained strong partnership with Operations Manager to keep alignment and timely communication.
• Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.