Hi, I’m
Amr Mohammed Hamdi Suliman
SAUDI ARABIA,JEDDAH
Summary
Responsible Store Manager with [Number] years of experience providing sales services. Honest worker excelling in loss prevention strategies.
Organized and proficient in restocking store merchandise to guarantee product availability for customers.
Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills.
Collaborative leader with a dedication to partnering with coworkers to promote an engaged,
empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
years of professional experience
Work history
MBA GROUP AT RED TAGJEDDAH, KSA
Store Manager
09.2021 - Current
Job overview
- Scope of my Position & Key Responsible: Store Manager equipped with extensive experience in retail management & sales operation, Employs excellent leadership skills and multi-tasking strengths in Mega Store.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Completed opening and closing procedures each day.
- Acted as liaison between staff and management to maintain two-way communications that improved store performance.
- Achieving sales targets consistently by coaching and training the team on (customer services / KPI / product knowledge )
- listen carefully to customer feedback to understand customer needs and constantly improve products & Prices & services.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Understood what drives overall business success and prioritized and delivered quality results.
- Analyzed daily and weekly sales results and maintained ongoing, productive dialogue with the area manager and peers on sales performance.
- Understood what drives overall business success and prioritized and delivered quality results.
- Maximized profitability through efficient budgeting and identified growth opportunities.
- Assisted in recruiting, hiring, and onboarding store staff.
- Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Upheld a positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Built brand loyalty by promoting company loyalty schemes, hosting events, and engaging with repeat customers.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Challenged and inspired team members to achieve business results.
- Enforced licensing laws, health and safety regulations, and all regulatory guidelines and legislation at all events.
- Kept awareness of competitor activity and developed ideas to promote the store.
AT ALTayer Group-Mamas&PapasJEDDAH, KSA
Store Manager
06.2016 - 01.2020
Job overview
- SM in Mall of Arabia and AL Yasmin Mall & Red Sea
- Scope of my Position & Key responsible:
- Control the employee behavior by following personality growth through the (commitment / Achievement of the goals / promoting a positive team morale
- Ability to put business before personal needs when required
- Ability to handle tough situations with both customers and staff
- An aptitude for numbers and analysis; Comfort level with running reports on computers and writing documents and emails to review and discuss all the results and how to find solutions if something went wrong and properly fixed in a short time.
- Ensuring the highest levels of customers service by staff and that they have skills and support
- Required to maximize sales (raking, top 10, and stock, sales) with Good acknowledgment
- ACHIEVEMENTS:
- Opening Mamas and Papas Store in Mall (AL Yasmin and MOA ) in Jeddah with first experience Store has offered the personal shopping service in all KSA,
- Arrange all the store equipment and do the store ready for trade and operation,
- Build the team through training ( product knowledge/customer service/ using data Systems / Coaching one to one to develop the personal skills for all the team including The V-M / Team leader,
- Achieving the KPI during the finance year VS budget (Audit with 96% VS TG
- Handling the Saudization project through the training team and making them qualified and have the Team the potential to achieve the objective
ALHOKAIER GROUP AT ( LASENZA - GAP )JEDDAH, KSA
Store Manager
01.2007 - 04.2016
Job overview
- Scope of my Position & Key responsible: as Store Manager holds vast duties and tremendous responsibilities as the Store manager to achieve the objectives during operating the flagship store,
- Going through with all the company policies and procedures for running the store performance & Auditing & Admin.
- The day-to-day operation, maintaining an orderly system for planning, coordination, and completion of tasks with lead to the achievement of the company goals.
- Maximized profitability through efficient budgeting and identified growth opportunities.
- Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
Education
Industrial Diploma Certificate
Skills
Team-building and leadership Skills and Development Coach in MEGA STORE to achieve the objectives withThe Large team
Understand customer care and ensure the staff is providing excellent customer service to all customers coming into the store
Communicate regularly with customers entering the store to understand market trends, buying patterns, suggestions/complaints & Delighting the customer
Obtain knowledge of products and demonstrate selling skills to explain the features VS Value
Increase the conversion, which would involve the number of transactions depending upon the feet traffic and converted the Customer through the engagement and it will be reflected in our sales performance per The ( ATV & ABS)
- Motivational leadership
- Outstanding communication
Languages
English
Advanced
Timeline
Store Manager
MBA GROUP AT RED TAG
09.2021 - Current
Store Manager
AT ALTayer Group-Mamas&Papas
06.2016 - 01.2020
Store Manager
ALHOKAIER GROUP AT ( LASENZA - GAP )
01.2007 - 04.2016
Industrial Diploma Certificate
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