Summary
Overview
Work history
Education
Skills
Personal Details
Timeline
Work availability
Generic
Amro Hatem

Amro Hatem

Jeddah,Mecca Region

Summary

Dedicated and organized Sales and Operations Manager equivalent to Director level and effective leader with over 20 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.

Overview

20
20
years of professional experience

Work history

Regional Sales & Operations Manager

Cenomi Retail- former Fawaz Alhokair Group
Jeddah , Saudi Arabia
03.2014 - Current
  • Streamlined operational efficiencies by establishing and implementing effective programmes.
  • Reduced operations costs and headcounts to significantly increase department profitability.
  • Supported company growth by working constructively with sales team members, generating new business opportunities.
  • Achieved maximum performance across safety, maintenance and production metrics.
  • Strategically scheduled and managed [2700]+ staff members, maintaining high-performing business operations.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Boosted company efficiency through strategic technology upgrades and process improvements.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Examined problem-solving strategies, highlighting development opportunities to improve organisational operations.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Delivered store sales targets with tailored add on sales and product recommendations.
  • Analysed sales reports and KPIs to uncover performance issues and drive progress toward sales benchmarks.
  • Managed team of sales associates to consistently exceed sales targets and maintain high level of customer satisfaction.

Senior Sales Mall Manager

Fawaz Alhokair Group - Fashion Retail
Makkah and Madinah, Saudi Arabia
02.2008 - 10.2013
  • Resolved maintenance issues in line with relevant procedures.
  • Increased year-on-year sales by 20%, implementing strategic business growth and retention initiatives.
  • Created and directed sales team training and development programmes.
  • Forecasted product sales to deliver on KPIs.
  • Tracked and evaluated weekly sales figures, developing senior leadership reports for targeted action planning.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.

Area Sales Manager - Tapealoel Brand

Fawaz Alhokair Group - Fashion Retail
Jeddah, Mecca Region
11.2007 - 02.2008
  • Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
  • Drove revenue increases and team morale by developing and deploying incentivised sales contests.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Managed inventory and reduced shrinkage by 10% through detailed monitoring of daily operations and stock.
  • Analysed data and identified opportunities to minimise operating costs.

Sales Supervisor

Coca-Cola Egypt
Cairo, Egypt
02.2004 - 11.2006
  • Organised and coordinated sales team schedules, helping staff meet company and client expectations.
  • Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
  • Analysed sales and customer data with current figures, generating comprehensive sales reports to promote sound business decision-making.
  • Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.

Education

Master of Business Administration - MBA

International Business Academy Of Switzerland
Switzerland

Level 7 Diploma - Strategic Managment

ATHE ( Awards For Training And Higher Education )
Norwich, England

Bachelor of Agriculture - Agriculture

Cairo university
Egypt
05.2003

Skills

  • Problem solving
  • Strong communication
  • Wine and spirits expertise
  • Process improvement strategies
  • Change management
  • Financial and cash flow analyses
  • Profit and loss analysis
  • Policies and procedures implementation
  • Multi-site operations
  • Resource planning and allocation
  • Cost reduction and containment
  • Maintenance planning
  • Relationship building
  • Maximising sales
  • Efficient sales processing
  • Sales engagement and follow-up
  • Commercial sales experience

Personal Details

Contact number / 00966567012769

Email/ Amro.hatem@hotmail.com

Date of Birth/ 18-5-1982

Nationality / Egyptian

Marital Status / Married

Visa status/ Valid

Timeline

Regional Sales & Operations Manager

Cenomi Retail- former Fawaz Alhokair Group
03.2014 - Current

Senior Sales Mall Manager

Fawaz Alhokair Group - Fashion Retail
02.2008 - 10.2013

Area Sales Manager - Tapealoel Brand

Fawaz Alhokair Group - Fashion Retail
11.2007 - 02.2008

Sales Supervisor

Coca-Cola Egypt
02.2004 - 11.2006

Master of Business Administration - MBA

International Business Academy Of Switzerland

Level 7 Diploma - Strategic Managment

ATHE ( Awards For Training And Higher Education )

Bachelor of Agriculture - Agriculture

Cairo university

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Similar Profiles

Create profile
Amro Hatem