Amro Jamal

• Resolved customer concerns promptly to maintain satisfaction.
• Helped resolve client problems quickly with superior customer service.
• Adapted sales techniques to specific clients and promoted products based on individualised client needs.
• Oversaw business staffing and training, building successful, customer-focused team.
• Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
• Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Analysed consumer data to predict future purchasing trends for informed decision-making.

• Grew annual revenue by 75% with targeted sales and marketing strategy.
• Managed team of 25 staff, driving performance with motivational strategies to exceed sales targets.
• Identified and qualified new sales prospects to continually meet targets.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
• Monitored sales team performance, providing effective training to help reach revenue and profit targets.
• Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
• Analysed sales reports to identify trends and update strategies.
• Optimised sales methods to best engage, acquire and retain customers.
• Planned and developed strategies to increase sales territory positioning, exceeding company targets.
• Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.

• Analysed sales to identify top-performing products.
• Automated Sales Department Project Lead
• Hired and trained dedicated and high-achieving sales teams.
• Planned and developed strategies to increase sales territory positioning, exceeding company targets.
• Grew annual revenue by 90% with targeted sales and marketing strategy.
• Carried out sales visits to current and prospective customers.
• Managed team of 12 staff, driving performance with motivational strategies to exceed sales targets.
• Allocated sales resources based on quarterly KPI targets.

• Collected customer and market feedback and reported information to company leadership.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
• Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
• Coached team members to reach and exceed weekly and monthly sales goals.
• Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
• Organised and coordinated sales team schedules, helping staff meet company and client expectations.

Automated Sales Department Project Lead

• Performed periodic expense variance analysis between budget, forecast and actual amounts.
• Prepared monthly bank reconciliations and compiled reports for financial reviews.
• Generated invoices based on established accounts receivable schedules and terms.