Amy Nguyen

• Guided guests to exits and offered direct assistance in case of emergency.
• Partnered with team members to complete venue opening and closing checklists.
• Assisted with keeping venue safe, clean and presentable for guests.
• Provided assistance to guests with special needs and helped with seat accommodations.
• Responsibly served alcohol in compliance with RSA legislature.
• Maintained cleanliness and organization of bar area to ensure compliance with health standards.

Enfield & Golden Grove: July 2021 - September 2023

Tea Tree Plaza II: April 2025 - Current

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Accurately took orders, collected payments and bagged orders.
• Kept food preparation area, equipment and utensils clean and sanitary.
• Accepted and processed credit and cash payments, making correct change from cash register drawer.
• Cooked and prepared foods and monitored food production according to quality and sanitation standards.
• Listened attentively to customer complaints or requests and resolved issues without need to escalate.