Anas Abdu Alhamli

• Completed opening and closing procedures each day.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.
• Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
• Set SMART goals for store team, developing staff abilities and increasing sales performance.
• Led regular staff performance reviews to provide guidance and support for individual development.
• Challenged and inspired team members to achieve business results.
• Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
• Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
• Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
• Monitored employee progress, offering feedback to management on additional training requirements.
• Analysed training needs to determine learning styles and skills shortages.
• Developed engaging and entertaining presentations, maintaining employee attention and improving impact of training.
• Assigned training exercises and skill assessments to newly hired employees.
• Held conference calls and online training sessions to accommodate off-site employees.
• Evaluated employee training outcomes to determine job readiness.

· Certificate of appreciation from Adidas for attending & supporting the marketing department at city walk event ( May 17th until July 2nd 2022 )

· Certificate of appreciation from Adidas for attending the visual merchandising training program from: (July to August 2022 ).

· Certificate of appreciation from Adidas for achieving the highest transaction in the store and superb customer service (2022 ).

• Handled incoming and outgoing calls, exceeding company target goals.
• Responded to emergency calls and requested for medical assistance from doctor on call.
• Provided paging system for guests and employees to deliver faster information.
• Provided an outstanding customer experience by providing professional telephone etiquette to achieve high client satisfaction score.
• Typed, edited and proofread documents to support clerical tasks.