Andrea Cooper
Adelaide
Summary
Accomplished Practice Manager at Eyes and Vision Optometrists, adept in optimizing operations and elevating patient care standards. Demonstrated excellence in practice management and sales, with a knack for fostering strong patient relationships. Skilled in appointment coordination and staff training, ensuring efficient practice workflows and high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Practice Manager
Eyes and Vision Optometrists
02.2021 - Current
- Sales of spectacles, sunglasses and contact lenses.
- Manage daily practice operations to optimize appointment scheduling, patient records and billing.
- Answering phones, making appointments.
- Liaise with optometrists.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Stock control and merchandising.
- Address patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Fitting and adjustments of spectacles and sunglasses.
Education
High School Diploma -
Concordia College
Adelaide, SA12-1993
Skills
- Practice management
- Excellent sales record
- New hire training
- Stock and Supplies ordering
- Appointment management
- Reception and phone skills
Timeline
Practice Manager
Eyes and Vision Optometrists
02.2021 - Current
High School Diploma -
Concordia College
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