Andrea Rehn
Millicent
Summary
Dynamic Area Manager with a proven track record at OTR Subway, excelling in operational efficiency and team leadership. Expert in cultivating client relationships and implementing cost containment measures, resulting in significant profit growth. Adept at performance evaluation and employee training, fostering a culture of continuous improvement and achievement.
Overview
14
14
years of professional experience
Work History
Area Manager
OTR Subway
06.2020 - Current
- Led team to consistently exceed company targets while fostering a positive work environment.
- Managed daily operations to ensure timely task and project completion.
- Conducted performance evaluations to identify improvement areas and develop growth plans.
- Facilitated training sessions on best practices to enhance employee profitability awareness.
- Maintained financial controls, planned operations, and identified growth opportunities to boost profits.
- Achieved sales goals by cultivating new customer relationships and implementing effective strategies.
- Oversaw inventory management, reducing costs through strategic purchasing and accurate forecasting.
- Collaborated with management to drive continuous improvements and achieve team objectives.
Store Manager
OTR Subway
10.2011 - 06.2020
- Maximized store efficiency through effective management of daily operations and safety protocols.
- Oversaw inventory control, cash management, and adherence to opening and closing procedures.
- Handled customer complaints swiftly, ensuring retention of clientele satisfaction.
- Supervised employee performance in a dynamic environment with consistent positive feedback.
- Promoted teamwork through collaborative initiatives and regular recognition of achievements.
- Introduced cost-saving measures that boosted profitability while optimizing inventory strategies.
- Performed regular performance evaluations to facilitate employee growth and development.
- Created engaging visual merchandising layouts that increased product visibility and sales.
Skills
- Personnel management and training
- Operational efficiency strategies
- Relationship cultivation and maintenance
- Team leadership development
- Performance evaluation systems
- Cost containment measures
- Client relationship management
- Data management systems
- Employee scheduling oversight
- Business growth strategies
- Recruitment processes and talent assessment
- Innovative idea generation techniques
- Maximizing profitability initiatives
- Customer service strategies and support
- Coaching and training methodologies
- Conflict resolution techniques
- Detail-oriented approach
- Leadership skills enhancement
- Policy adherence practices
- Goal achievement metrics
- Strategic operational planning
- Effective decision-making skills
- Productivity improvement methods
- Sales analysis and reporting
- Implementation of action plans
- Administrative business functions
- Management of multiple units
Accomplishments
Store manager of the year 2019
Leadership award of the year 2019
Area manager of the year 2024
Top audit results for the OTR network
Timeline
Area Manager
OTR Subway
06.2020 - Current
Store Manager
OTR Subway
10.2011 - 06.2020
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