Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Receptionist
Aneesh Rahiman

Aneesh Rahiman

Riyadh

Summary

Skilled Audio-Visual Engineer and exceptional pre sales professional knowledgeable about Digital Signage, LED Signage and Hospitality TV. Highly effective at driving quality and service improvements to cultivate loyal, satisfied customers. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 12 years of experience.

Overview

13
13
years of professional experience
2005
2005
years of post-secondary education

Work history

Technical Manager

Development Standards
Riyadh, Saudi Arabia
10.2022 - Current
  • Technical consultant and advisor specialising in pre-sales activities.
  • Managed installations effectively, prioritising project objectives and client satisfaction.
    Supervised multiple projects, ensuring compliance with specifications.
    Conducted training and support initiatives, fostering professional development.
  • Deliver comprehensive training programmes for installation team and clients.
  • Contributed to execution of organisational goals and strategic planning.

Technical Service Manager

LG Electronics Middle East Co. Ltd.
Dubai, UAE
07.2016 - 04.2022
  • Strategic Planning and Execution of Service Process in MEA region.
  • Delivering TTT (Train The Trainer) sessions focused on LED, Signage Monitors and Hospitality products.
  • Supervised and trained customer service team members to provide exceptional client care and account management.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Key Accounts & Technical Support Manager

Almoe Digital Solutions
Dubai, UAE
03.2014 - 05.2016
  • Directed Education Vertical in UAE Region featuring Largest Educational Group.
  • Drove business growth within specified sales territories through strategic and tactical solution implementation.
  • Conduct comprehensive training on AV products targeting clients and technical team members.
  • Guided clients in selecting products or services tailored to specific needs.
  • Contributed to trade shows, exhibitions, and seminars to highlight solutions.

Senior Technical Consultant

Mofakro Systems Trading
Dubai, UAE
06.2012 - 03.2014
  • Manage signage project from conception phase to successful completion.
  • Created technical architectural design and data modelling of Digital Signage to correctly define system landscape.
  • Educate technical team and clients on product features and technological advancements.
  • Executed Signage projects, reinforcing Sales performance strategy for sustained growth.

Education

Diploma in Computer Hardware and Networking - Information Technology

The Kerala Technical Institution
Thrissur
04.2008

Bachelor of Commerce - TAX

Calicut University
Calicut

Diploma in E-Commerce Technology - Information Technology

BITS Technologies
Calicut
03.2002

Skills

  • Digital Signage consulting techniques
  • Transformational leadership
  • Training and Mentoring
  • Service management
  • Customer rapport
  • Outstanding communication skills

Languages

Malayalam
Native
English
Fluent
Hindi
Fluent
Tamil
Advanced
Arabic
Upper intermediate

Affiliations

  • Travel & Cultural Exploration
  • Technology & Innovation in Information Technology
  • Music & Movies

Timeline

Technical Manager

Development Standards
10.2022 - Current

Technical Service Manager

LG Electronics Middle East Co. Ltd.
07.2016 - 04.2022

Key Accounts & Technical Support Manager

Almoe Digital Solutions
03.2014 - 05.2016

Senior Technical Consultant

Mofakro Systems Trading
06.2012 - 03.2014

Diploma in Computer Hardware and Networking - Information Technology

The Kerala Technical Institution

Bachelor of Commerce - TAX

Calicut University

Diploma in E-Commerce Technology - Information Technology

BITS Technologies

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Aneesh Rahiman