Antonella Ravello Llorente
Adelaide
Summary
- Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
- Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
- Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
14
14
years of professional experience
Work History
FOH Staff Member
THE ALCHEMISTS KTICHEN
01.2024 - Current
- Alchemist's Kitchen
- Communicate with customers and provided professional advice and recommendations to them
- Served various meals and beverages, ensuring that everything was in compliance with the restaurant’s high standards
- Resolved any customer inquiries, collected payments, and operated a cash register
- Maintained a clean and organized work area and assisted in the stock management.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
Mannager
NOAH RESTO CAFE
03.2021 - 11.2023
- Managing staff and supplies
- Cash management
- Extensive food and beverage preparation and service experience
- Barista skills
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
Sales Supervisor
GLOBAL CESPED
10.2019 - 11.2023
- Supervise and coordinate the activities of the workers
- Sales
- Budgeting, accounting and personnel
- Boosted sales by implementing effective training programs for new and existing employees.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Trained team members in successful strategies to meet operational and sales targets.
Manager
HOT DOG EXPRESS
01.2019 - 06.2020
- Customer service
- Managing staff and supplies
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled costs to keep business operating within budget and increase profits.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Chef Mannager
RUMMY
03.2017 - 01.2019
- Prepare food and beverage orders as required
- Menu planning
- Manage the team and distribution of tasks
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Teaching Assistant
MONTE TABOR NAZARETH Kinder Garden
01.2013 - 12.2016
- Improved overall class participation by implementing group activities and project-based learning.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
Teaching Assistant
MONTESSORI School Kinder Garden
01.2010 - 12.2012
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Education
Certificate of Cosmetology - Cosmetology Education
ESPERANZA FERRA SOTO
Ecuador2014
Education Degree - Teacher
CATOLICA UNIVERSITY
Ecuador2009
Graduate Certificate -
CERTIFICATES
2005
Skills
- Professional Appearance
- Reservation Management
- Guest Relations
- Stock management
- Multitasking Abilities
- Professionalism
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Effective Communication
Work references
Andrea Roma Alchemits Kitchen - Owner
+61431644879
Timeline
FOH Staff Member
THE ALCHEMISTS KTICHEN
01.2024 - Current
Mannager
NOAH RESTO CAFE
03.2021 - 11.2023
Sales Supervisor
GLOBAL CESPED
10.2019 - 11.2023
Manager
HOT DOG EXPRESS
01.2019 - 06.2020
Chef Mannager
RUMMY
03.2017 - 01.2019
Teaching Assistant
MONTE TABOR NAZARETH Kinder Garden
01.2013 - 12.2016
Teaching Assistant
MONTESSORI School Kinder Garden
01.2010 - 12.2012
Certificate of Cosmetology - Cosmetology Education
ESPERANZA FERRA SOTO
Education Degree - Teacher
CATOLICA UNIVERSITY
Graduate Certificate -
CERTIFICATES
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