Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Inside Sales & Order Entry Advmin
BROSCO International Company
Dammam
07.2020 - Current
Manage order entry for Saudi Arabia across Emerson (Discrete Automation) products, handling requests from key customers such as Aramco, SABIC, SEC, SWCC, and others.
Review contracts and purchase orders, with a focus on spare parts, and compliance with agreed terms and conditions.
Ensure accurate and timely processing of orders using platforms like Brosco, SAP, and Zoho, including customer data setup and maintenance.
Collaborate with Customer Service, Sales, and End Users to resolve order issues, raise RMAs, and ensure customer satisfaction.
Monitor and coordinate with the Logistics and Warehouse teams to secure on-time deliveries, as per sales commitments and terms.
Prepare and follow up on quotations, ensuring alignment with pricing policies, trade compliance, and contract review standards.
Track quotation outcomes, provide weekly status updates, and propose alternatives or accessories when needed to enhance offers.
Maintain up-to-date knowledge of ASCO, TOPWORX, and AVENTICS products, and the market landscape, to support inside sales activities and respond effectively to customer needs.
Support outside sales in selecting the right solution, part number, for the end user’s application.
Education
Bachelor of Science - (B.S.) In Industrial Engineering
Lawrence Technological University
Southfield, MI, USA
08-2020
Skills
Order processing
Customer service
Contract review
Logistics coordination
Quotation management
Data analysis
Excellent communication
Timeline
Inside Sales & Order Entry Advmin
BROSCO International Company
07.2020 - Current
Bachelor of Science - (B.S.) In Industrial Engineering
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