Anwar Alsinan
Riyadh
Summary
Aspiring Human Resources professional currently pursuing a Master’s degree in HR Management, with strong experience in employee support, cross-functional communication, and operational coordination. Skilled at handling employee requests, resolving issues, and preparing reports to aid decision-making. Passionate about creating positive workplace culture and eager to contribute to HR functions such as recruitment, training, and
employee relations.
Overview
7
7
years of professional experience
Work History
Process Associate – Analyst
Tata Consultancy Services
12.2019 - Current
Project: GOSI (2021-currently)
- Supported employees by managing and resolving service requests, ensuring efficient and timely assistance.
- Acted as a liaison between users, developers, and support teams, fostering collaboration and clear
communication.
- Delivered weekly analytical reports to management highlighting employee concerns, service gaps, and process
improvements.
- Translated and adapted internal communications and presentations, ensuring clarity and inclusivity across
teams.
Project: General Electric (2019 – 2021)
- Managed employee requests in Oracle Service Cloud, coordinating between Accounting, IT, and other
departments.
- Monitored and tracked cases, ensuring follow-up and timely resolution to improve employee experience.
- Generated comprehensive reports on request trends to support team performance evaluation.
COOP Training – Translator
Saudi Press Agency
01.2019 - 03.2019
- Provided translation and interpretation services to support internal communication.
- Ensured accuracy and professionalism in cross-lingual collaboration.
Education
MBA - Science of Human Resources Management
King Saud University
Riyadh, Saudi Arabia05-2025
BBA - English Translation
Princess Nourah Bint Abdulrahman University
Riyadh05-2019
Skills
- Employee Relations & Support
- HR Policies & Procedures (academic & practical foundation)
- Recruitment & Onboarding
- Training & Development
- Cross-functional Communication
- Case Management & Reporting
- Problem Solving & Critical Thinking
- MS Office & Oracle Service Cloud
Timeline
Process Associate – Analyst
Tata Consultancy Services
12.2019 - Current
COOP Training – Translator
Saudi Press Agency
01.2019 - 03.2019
MBA - Science of Human Resources Management
King Saud University
BBA - English Translation
Princess Nourah Bint Abdulrahman University
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