Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
AQEEL ALHUWAYKIM

AQEEL ALHUWAYKIM

Riyadh,01

Summary

Professional Strategic Information Technology Operations Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with many years of experience in IT, Telecommunication projects management, sourcing system management. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Successful record of building positive relationships with internal and external stakeholders.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager, Data Analytics

Huawei Technologies Co
2021.05 - Current
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
  • Worked closely with other functional groups to develop a cost effective, high quality and high capability air interface and modem, to meet industry and customer requirements with high performance (e.g., capacity, coverage, throughput, latency, power consumption) and acceptable cost.
  • Applying advanced wireless communications knowledge in related job tasks (e.g., design reviews, project meetings), with the excellent understanding of LTE/UMTS/CDMA/GSM/5G
  • Conducting RF site survey to determine the optimal configuration of wireless networks and placement of wireless access points to provide adequate signal coverage throughout a certain area based on STC networks sites using Atoll simulation software
  • Developing and maintained strong relationships with the customer, resulting in repeat business and positive feedback.
  • Managing of the RRUs/BBUs/UMPTS and eNodeB(BTS) hardware design installation, and software configuration
  • Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
  • Developed and introduced IT strategies to improve operational efficiency.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
  • Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
  • Contribute to development of templates for Employment Contracts in new territories as well as review of existing contract templates considering the best practices from a legal and HR point of view.
  • Works closely with management and employees to improve work relationships, build morale and increase productivity and retention
  • Implements HR best practices for key HR processes including performance management, compensation planning, workforce planning and talent management.

IT Technical Support Specialist

Arabian Trading Supplies Company
2021.02 - 2021.05
  • Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Developed and implemented a business development strategy to achieve sales growth and increased profitability
  • Generated reports and logs from the server using Oracle database
  • Extracted, loaded and reconciled large amounts of data across Linux system platforms and sources to validate user-centric scenarios.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
  • Documented business workflows for stakeholder review.
  • Handled inbound and outbound technical calls and provided technical support as needed for customers.

- Configure operating systems.

- Resolve issues related to the network.

- Prioritize and manage the workflow

- Diagnose, troubleshoot, and resolve issues using customer input.

Telecom Engineer

America Network Company
2018.08 - 2020.06
  • Managed projects of LTE/ VoLTE network RF performance metric on ATP and mMIMO E911, 1900 ADD station Perform calibration, verification and live drive testing of E-911, and data collection for LTE 4G, 5G network on CDMA
  • Designed and analysis of RF rotary to meet application performance requirements (RAN Advisor, RFO Eye, MTAP files)
  • Performed Data collection on CDMA, LTE 3G and 4G, VOLTE, 5G network
  • Performed calibration, verification and live drive testing of E-911 service
  • Executed cluster drives and re-drives tests, stationary tests and speed tests
  • Successfully executed Acceptance Test Performance (ATP) drive test, monitored handovers, and Speed test for base stations and customer locations and documented test results
  • Executed and edit software script to perform specific massive mMIMO, FDD LTE, TDD LTE and CDMA sites
  • Reviewed and tested installations for compliance with quality control standards.
  • Performed telecommunication and networking business evaluations.
  • Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.

Electrical Engineer

Schneider Electric Company
2018.05 - 2018.07
  • Developed coherent electric equipment specification and data sheet like Power Transformers, large synchronous/induction motors, HV/LV Switchgears and Control gears, EHV/HV/LV Cables, Bus ducts, UPS, Battery Charger, NGR and Panel boards requirement
  • Participated in Electrical Power system studies including Short Circuit, Load Flow analysis, Motor starting, Relay coordination and setting using ETAP software
  • - Provided critical electric equipment design review, assessments, RFI’s response, scope of work, vender selection, instruments automation packages, and technology evaluation, PLC, blueprints, schematic electrical components and panel’s processes
  • Handled and installed electrical components such as pans, switches, lights, fuses, logic power, relays, breaker labels, harness tags, 480v tags, and KLAMS
  • Responsible for the Project Planning, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
  • Performed maintenance procedures and repairs on existing electrical products and systems.

Leadership STEAM Consultant

New York Institute Of Technology.
2016.01 - 2017.05
  • Led a group of colleagues of developing lessons of basic Java programming language and Eclipse application Managed and developed student’s learning through effective coding in accordance with schemes of learning and policies
  • Guided complex Java programming languages and evaluated student’s performance as per requirements. Resolved Eclipse issues related to core concepts during Q/A session.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Education

Bachelor of Science - Computer Engineering Technology

New York Institute of Technology
New York City, United States
12.2017

Skills

  • Data Analysis
  • Business Development
  • Business Administration
  • Product Management
  • Project Management
  • Project Planning
  • Operations Analysis
  • Problem-Solving
  • Information Flow Management
  • Performance Evaluations
  • Agile Methodology
  • Stakeholder Communications
  • Systems Installation, Configuration, and Upgrading

Certification

  • PMP
  • CCNA Training
  • EC- Certified Network defender
  • CompTIA A+| Network + Training
  • IT Fundamentals +
  • Cybersecurity Training

Timeline

Project Manager, Data Analytics

Huawei Technologies Co
2021.05 - Current

IT Technical Support Specialist

Arabian Trading Supplies Company
2021.02 - 2021.05

Telecom Engineer

America Network Company
2018.08 - 2020.06

Electrical Engineer

Schneider Electric Company
2018.05 - 2018.07

Leadership STEAM Consultant

New York Institute Of Technology.
2016.01 - 2017.05

Bachelor of Science - Computer Engineering Technology

New York Institute of Technology
  • PMP
  • CCNA Training
  • EC- Certified Network defender
  • CompTIA A+| Network + Training
  • IT Fundamentals +
  • Cybersecurity Training
AQEEL ALHUWAYKIM