Arami Torres
Jeddah,Mecca Region
Summary
Dynamic and results-driven professional with proven experience in retail, customer service, and administrative roles. Skilled in POS systems, cash handling, stock control, and financial reconciliation. Known for delivering excellent B2C sales and enhancing customer satisfaction through clear communication and a customer-first approach. Adept at time management, multitasking, and fostering strong team collaboration. Combines product knowledge with problem-solving and adaptability to thrive in fast-paced retail environments. Seeking to contribute operational and interpersonal strengths to support organizational success.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Shop assistant
CODO
Madrid
10.2023 - 07.2025
- Executed opening and closing procedures for store and cash register.
- Processed daily financial transactions with precision to maintain accuracy.
- Provided outstanding customer service and sales support, enhancing client satisfaction.
- Conducted cleaning and maintenance routines to uphold store standards.
- Managed labelling, stock control, and storage processes for efficient inventory management.
Bartender
Amore
Valencia
07.2023 - 03.2024
- Provided outstanding service across dining area, terrace, and bar.
- Handled opening and closing tasks to ensure smooth daily operations.
- Handled order taking and drink preparation, ensuring timely service.
- Maintained cleanliness of premises to uphold a welcoming environment.
- Coordinated stock ordering to meet demand effectively.
- Administered inventory management for accurate supply tracking.
Waitress
Bocconcino
Valencia
04.2023 - 08.2023
- Advised customers using detailed menu knowledge to assist decision-making.
- Utilised TPV system for accurate order taking, minimising errors.
- Organised workspace effectively, contributing to overall cleanliness and efficiency.
- Provided timely service of food and drinks to enhance dining experience.
Waitress
Salvaje
Valencia
03.2023 - 06.2023
- Delivered exceptional service in dining area, ensuring customer satisfaction.
- Took orders efficiently to optimise workflow.
- Conducted thorough preparation and cleaning of dining area for optimal presentation.
- Maintained cleanliness of work area to uphold hygiene standards.
- Collaborated with kitchen and front-of-house teams to maintain smooth service during peak hours.
Cashier
CONSUM
Valencia
01.2022 - 03.2023
- Managed customer information to enhance service delivery.
- Executed product replenishment on sales floor to maintain stock availability.
- Monitored and managed inventory levels to ensure stock availability.
- Performed cash register operations ensuring accurate transactions.
Administrative assistant
Collegia Óptico
Valencia
01.2021 - 01.2022
- Organised archives to facilitate efficient document management.
- Performed data entry and bookkeeping using SP ContaPlus .
- Responded to phone calls and mail to maintain effective communication.
Education
Higher Technician - Administration and Finance
Centro de Enseñanzas CAJ
Valencia 01.2020 - 01.2022
Intermediate Vocational Training - Administrative Management
Centro Profesional Xavier
Valencia 01.2018 - 01.2020
Skills
Technical & Operational
- Financial analysis and basic accounting
- Point-of-Sale (POS) systems expertise
- Stock and inventory management
- Product knowledge and fashion sense
Customer Service & Sales
- Customer service and B2C sales
- Effective communication and active listening
- Team collaboration and relationship building
- Cash handling and daily reconciliation
Personal & Organizational
- Emotional intelligence and adaptability
- Creative thinking and problem solving
- Time management and task prioritization
Languages
Spanish
Native
English
Upper intermediate (B2)
Italian
Intermediate (B1)
Timeline
Shop assistant
CODO
10.2023 - 07.2025
Bartender
Amore
07.2023 - 03.2024
Waitress
Bocconcino
04.2023 - 08.2023
Waitress
Salvaje
03.2023 - 06.2023
Cashier
CONSUM
01.2022 - 03.2023
Administrative assistant
Collegia Óptico
01.2021 - 01.2022
Higher Technician - Administration and Finance
Centro de Enseñanzas CAJ
01.2020 - 01.2022
Intermediate Vocational Training - Administrative Management
Centro Profesional Xavier
01.2018 - 01.2020
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