Arbab Muhammad Haris
Riyadh
Summary
Billing operations professional with experience in streamlining billing processes and enhancing operational efficiency. Skilled in managing teams, ensuring accurate invoicing, and implementing effective billing systems. Strong focus on team collaboration, reliable, and adaptable to changing needs. Known for leadership, problem-solving, and attention to detail.
Overview
10
10
years of professional experience
Work History
Billing & Operations Manager
Xquisite Supply & Services Pvt. Ltd
02.2021 - 02.2025
- Oversaw complete billing lifecycle for logistics and warehouse services.
- Designed and implemented automated billing SOPs and client invoicing formats.
- Managed cost analysis, forecast reports, and resource allocation budgets.
- Ensured timely and accurate invoicing aligned with contract terms and service SLAs.
- Optimized revenue collection by closely monitoring account receivables and pursuing overdue payments.
- Utilized analytical skills to identify potential areas of revenue leakage and implemented corrective measures to minimize losses.
- Implemented process improvements for invoice generation and distribution, reducing turnaround time and improving customer satisfaction.
- Developed comprehensive financial reports for management review, facilitating data-driven decision making.
- Analyzed financial data to identify areas for cost reduction or optimization within the billing department.
- Acted as a subject matter expert within the organization on billing procedures and policies, providing guidance and support to colleagues as needed.
- Assisted in budget preparation by forecasting revenue based on historical trends and current market conditions.
- Conducted thorough audits of billing records to identify errors or inconsistencies, rectifying issues promptly to maintain client trust.
- Established strong relationships with key clients, addressing their concerns promptly to maintain high levels of satisfaction and retention.
- Managed a team of billing specialists, providing guidance on best practices and ensuring timely completion of tasks.
- Leveraged automation tools in the billing process, increasing efficiency and allowing for faster invoice processing.
- Streamlined billing processes by implementing efficient software solutions, resulting in reduced errors and increased productivity.
Assistant Manager – Operations & Logistics
Pak Oasis Industries Pvt. Ltd.
02.2019 - 09.2020
- Led billing department for operations and maintenance of 750+ R.O. Plants across Sindh.
- Developed a digital invoice tracking system integrated into the organizational ERP.
- Reconciled vendor invoices with internal service reports and resolved billing disputes.
- Implemented JIT logistics model leading to significant cost reduction and accurate project-based billing.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Manager – Operations & Financial Oversight
Best Wheels (PVT) Limited
04.2017 - 01.2019
- Managed organizational budgets and invoice scheduling.
- Controlled cost centers and managed budget forecasting to align with billing cycles.
- Led implementation of financial SOPs including invoice approval workflows and expense documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Assistant Manager Transport Department
Airblue Limited
10.2016 - 03.2017
- Vehicle tracking and fuel management using TPL software.
- Roster Management and disciplinary matters of the drivers.
- Departmental and policies development of transport department.
Supply Chain Officer
Red Sun Associates
09.2014 - 02.2016
- Monitoring and the implementation of supply chain procedures.
- Timely delivery and transportation of goods on time by designing the routes.
- Improve productivity and efficiency of logistical operations
Education
Masters in Business Administration -
Bahria University
06.2016
Bachelors of Science - undefined
Bahria University
09.2013
Higher Secondary Certificate - Pre-Engineering
I.M.C.B G-10/4
06.2009
High School - Science
Army Burn Hall College
06.2007
Skills
- Invoicing & Billing Management
- ERP Implementation
- Data-Driven Decision Making
- Cost Reduction & Budgeting
- Vendor and Client Management
- Accounts Reconciliation
- Process Automation
- Supply Chain Management
- Strategic decision making
Languages
English
Urdu
Timeline
Billing & Operations Manager
Xquisite Supply & Services Pvt. Ltd
02.2021 - 02.2025
Assistant Manager – Operations & Logistics
Pak Oasis Industries Pvt. Ltd.
02.2019 - 09.2020
Manager – Operations & Financial Oversight
Best Wheels (PVT) Limited
04.2017 - 01.2019
Assistant Manager Transport Department
Airblue Limited
10.2016 - 03.2017
Supply Chain Officer
Red Sun Associates
09.2014 - 02.2016
Bachelors of Science - undefined
Bahria University
Higher Secondary Certificate - Pre-Engineering
I.M.C.B G-10/4
High School - Science
Army Burn Hall College
Masters in Business Administration -
Bahria University
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