ARBAZ PARKAR

Managing the daily operation of 7 stores with 200 - 400 SQM.
• Managing 32 people staff and coordinate 7 store managers to prepare and keep stores as per
Company standards.
• Daily Review of sales achievement with the store team.
• Analyzing Area Sales Figures trends, forecasting future sales by perusing Management future.
• Responsible for visiting and guiding store Managers to maximize both KPIs and their Team's Personal
performances.
• Reporting and assisting directly to Sales manager about day-to-day operations.
• Coordination with company department (Operation, Logistic, Finance and Marketing) to make store
operation smooth.
• Analyze Trend in the Area & ensure 100% stock Availability in my stores.
• Supporting company initiatives to achieve the ultimate Sale goals of the company. And to deliver the
high performance, Customer centric culture.
• Supporting Store Manager in all aspects of the Management of their stores daily operation by
maintaining high level of Productivity.
• Monitor Performance of each store including customer count/ Retention.
• Ensure weekly offer implementation in my area.
• Ensuring consistency high standard of Presentation in all stores, working closely with visual
Merchandising.
• Ensuring to promote the company’s Private label items to get the maximum sales.
• Inspiring Managers & Staff to deliver High standards, Increased sales and give fantastic service to
customers.
• Leading Store managers to control stores Known and unknown losses, by training them and
implementation the procedure to control losses.
• Ensure F&V, bakery & Expiries Shrinkages are under the store budgets.
• Ensure all Expenses under the budget to achieve the P&L.
• Focusing on controllable cost like Consumables, Electricity, Assets Maintenance.
• Ensure that all Company Policies & Guidelines are adhered by store team.
• Ensure the standard of the organization i.e., SOP & Quality Audit 100% followed in my area.•

Reaching sales targets and increasing profits.
• Directly reported to Area Managers on day-to-day operation.
• Managing 200 to 300 SQM store with limited manpower.
• Ensured to implementation of KPI’S Sales, Inventory control, Productivity & inventory in days.
• Dealing with customer service issues such as queries and complaints.
• Maintain stock availability with the coordination of logistic team and DSD vendors.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to
maintain productivity when employees on leave.
• Prepared the store for Management visits and ensured the implementation of Government rules.
• Ensured stock availability of promotion items during promotion days.
• Leaflets distribution within the catchment area to Retain old and gain the potential customers.
• Analyze monthly stock study reports and align with commercial team on liquidation action plan to be
taken to control stock level and duration.
• Conduct monthly meetings with line managers to analyze the sales performance of the store.
• Running store smoothly & achieving the targets as per the plan.
• Reaching sales targets and increasing profits.
• Directly reported to Area Managers on day-to-day operation.
• Managing 200 to 300 SQM store with limited manpower.
• Ensured implementation of KPI’S Sales, Inventory control, Productivity & inventory in days.
• Dealing with customer service issues such as queries and complaints.
• Maintain stock availability with the coordination of logistic team and DSD vendors.
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees on leave.
• Ensured stock availability of promotion items during promotion days.
• Leaflets distribution within the catchment area to Retain old and gain the potential customers.
• Conduct monthly meetings with line managers to analyze the sales performance of the store.

•Supporting the store manager in achieving sales targets.
•Managing daily operations, including store opening and closing procedures, cash handling, and inventory management.
•Ensuring customer satisfaction with a problem-solving attitude.
• Collaborating with other departments to optimize the customer experience and improve store operations.
•Assist in managing inventory levels, ordering stock, and conducting stock audits.
•Support scheduling to ensure adequate staff coverage during peak times.
•Manage and train junior employees, ensuring they meet performance targets and provide exceptional customer service.
•Provide feedback to the retail manager for sales, customer service, accounting, and staff performance.
•Work with the marketing department to plan and execute promotional activities.
•Ensure that the store is always clean, organized and visually appealing.
•Monitor sales performance and take corrective action as needed.