Arjeld Fernando
Fiber Optic Technician
Riyadh
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and
detail-oriented. Follows work orders diligently and anticipates problems impacting assignment success. Organized in arranging and tagging pieces for future reference.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Fiber Optic Technician
STC
Riyadh
04.2016 - Current
- Coordinated installation of new users and relocations of existing users.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Worked closely with network administrators and server engineers to deliver quality service.
- Researched and recommended network and data communications hardware and software.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
CCTV Technician
Fumaco Inc, Cylix Inc
Quezon City
05.2011 - 03.2015
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
- Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
- Operated power drills, wire strippers, pliers and wire connectors to properly install and repair electronic equipment.
- Corrected common malfunctions to restore conformance of equipment.
- Responded to maintenance calls and troubleshot devices.
Salesman
Supervalue
Gapan City
09.2010 - 02.2011
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Bagger
Waltermart Supermarket
Gapan City
04.2010 - 09.2010
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted with maintaining clean and organized store appearance.
- Maintained customer satisfaction by assisting with carrying out goods.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Bagged customer purchases while paying mind to industry best practices.
- Returned unwanted merchandise and retrieved specially requested products.
- Retrieved grocery carts and baskets from lot and various site locations.
- Communicated with cashiers and customers to learn about bagging needs.
- Supported team members and management by going above and beyond to meet goals.
Education
Undergraduate - Bachelor of Science And Information Technology
Nueva Ecija Univesity And Science Technology
San Isidro, Nueva Ecija 06.2007 - 03.2008
Skills
System Repair
Device Installation
Documenting activities
Safety practices
Configuring equipment
Troubleshooting systems
Educating customers
Self-Motivated
Organization and Time Management
Problem-Solving
Teamwork and Collaboration
Attention to Detail
Good Telephone Etiquette
Timeline
Fiber Optic Technician
STC
04.2016 - Current
CCTV Technician
Fumaco Inc, Cylix Inc
05.2011 - 03.2015
Salesman
Supervalue
09.2010 - 02.2011
Bagger
Waltermart Supermarket
04.2010 - 09.2010
Undergraduate - Bachelor of Science And Information Technology
Nueva Ecija Univesity And Science Technology
06.2007 - 03.2008