Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
ARMAN  HOSEN

ARMAN HOSEN

Al Bahah,Al Bahah Region

Summary

Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency. Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Energetic and friendly food service team member experienced in serving [Type] customers. Smoothly directs customers to food and beverage items with focus on generating sales. Manages time well to continuously help with customers, restocking and cleaning. Skilled [Job Title] attentive to customer needs and ready to help others. Memorises menu items and expertly makes suggestions. Accurate with money, on-time for shifts and willing to learn.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Coffee barista

DIP N CREAP
Al Bahah, Al Bahah Region
01.2022 - Current
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
  • Followed health and safety standards to protect customers from illness and cross-contamination.2
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Conversed with customers about food and beverage desires, suggesting items best matching preferences.
  • Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
  • Called out ready-to-go orders, checking customers' receipts to minimise errors.
  • Ordered, received and correctly stored fast food ingredients.

Barista assistant

ACCESS COFFEE
Bisha, 'Asir Region
09.2021 - 12.2021

Education

High School Diploma - BUSINESS

MASHNIGACHA HIGH SCHOOL
BANGLADESH
01.2016 - 12.2019

Skills

  • Coffee brewing
  • Customer service
  • Positive attitude
  • Quick learner

Languages

English
Native
Arabic
Fluent
Urdu
Fluent

Timeline

Coffee barista

DIP N CREAP
01.2022 - Current

Barista assistant

ACCESS COFFEE
09.2021 - 12.2021

High School Diploma - BUSINESS

MASHNIGACHA HIGH SCHOOL
01.2016 - 12.2019
ARMAN HOSEN