Arnel Jr Esteban David
Abha,Philippines
Summary
IT professional specializing in server hardware, networking, and Windows server support. Expertise in hardware repair, software installation, and fault diagnostics. Proven experience in firewall administration and network configuration, leading to improved system performance. Strong background in client management and staff training, ensuring efficient project execution and technology adaptation.
Installation and Programming of Security System
CCTV System
Burglar Alarm System
Fire Alarm System
Access Control System
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
IT Technician
High City
Abha
09.2019 - 05.2025
- Upgraded company hardware infrastructure leading to enhanced performance.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Troubleshot network connectivity issues, restoring normal operations quickly.
- Managed server environment to ensure smooth business operations.
- Analysed complex technical information for non-technical audiences effectively.
- Performed routine audits of systems and software implementing necessary changes promptly.
- Provided IT support to staff members, improving overall operational efficiency.
- Installed, maintained, and repaired hardware components, ensuring optimal functionality.
- Ensured data security through the implementation of robust backup procedures.
- Streamlined IT processes for increased efficiency.
- Installed operating systems and applications, maintaining a high level of reliability.
- Troubleshot various incidents related to hardware, networks and software faults.
- Documented repairs in log book to maintain accurate records.
- Upheld customer-centric approach, focusing on user satisfaction and operational efficiency.
- Implemented infrastructure connectivity solutions, optimising phone systems and data networking.
Project Coordinator And IT
Mannakh Sheb Aljazeera
Riyadh
03.2010 - 08.2019
- Created a harmonious work environment by resolving conflicts amongst team members.
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Responded promptly to client queries, boosting customer satisfaction levels.
- Assisted in developing detailed project plans, resulting in clearer direction.
- Kept up-to-date records on project status using advanced tracking software.
- Coordinated project tasks, ensuring timely completion.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Managed communication amongst project team members to foster collaboration.
IT and Project Coordinator
TeleEye Philippines
Manila, Philippines
07.1995 - 12.2009
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Responded promptly to client queries, boosting customer satisfaction levels.
- Managed communication amongst project team members to foster collaboration.
- Monitored project timelines to avoid delays.
- Facilitated regular team meetings to monitor progress.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Developed organisational policies for administrative oversight and internal controls.
- Represented organisations at seminars, conferences and business events.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Designed and implemented training to further develop staff based on business goals.
- Planned revenue generation strategies designed for growth.
Education
Computer Technician & Software Programming -
Megabyte Institute College and Technology
GuaGua, Pampanga 01.1993 - 01.1995
Skills
- Server hardware familiarity
- Microsoft office suite proficiency
- Advanced networking concepts
- Client interface management
- Hardware repair and upgrades
- Data backup expertise
- Knowledge of operating systems
- Remote desktop support capability
- Software installation and configuration
- Efficient time management
- Knowledge of firewall administration
- Teaching technical concepts
- Patience with end users
- Proactive self-learning attitude
- Adaptable to technology changes
- Network configuration
- PC and laptop builds
- Windows server support
- Hardware fault repairs
- Switching and routing
- Customer Service
- Equipment Maintenance
- Project Management
- Staff education and training
Languages
English
Arabic
Timeline
IT Technician
High City
09.2019 - 05.2025
Project Coordinator And IT
Mannakh Sheb Aljazeera
03.2010 - 08.2019
IT and Project Coordinator
TeleEye Philippines
07.1995 - 12.2009
Computer Technician & Software Programming -
Megabyte Institute College and Technology
01.1993 - 01.1995
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