Arshamil Shas Muhammed EYUNILATH
Customer Service Officer
Jeddah,Saudi Arabia
Summary
Dynamic Customer Service Officer with a proven track record at Majid Al Futtaim, excelling in resolving customer complaints and enhancing satisfaction. Skilled in inbound call management and data entry, I foster team collaboration while maintaining a professional attitude. Committed to delivering exceptional service in high-pressure environments. Sales Officer
(Project Management Department)
Hi
LITE
The finer side of life
Overview
5
5
Languages
Work History
Customer Service Officer
United Arab Emirates
- Responded to customer inquiries through various channels, providing timely and accurate information to enhance customer satisfaction.
- Managed customer complaints by investigating issues, resolving conflicts, and ensuring follow-up actions were taken for effective resolution.
- Assisted in training new staff on customer service procedures and best practices, fostering a collaborative team environment.
- Maintained comprehensive knowledge of products and services to effectively address customer needs and promote additional offerings.
Education
SSLC -
PPMHSS Kottukkar
India, Kerala KottukkaraPlus Two - Science
GVHSS Omanoor
India, Kerala, OmanoorSkills
Customer support
Timeline
Customer Service Officer
United Arab Emirates
SSLC -
PPMHSS Kottukkar
Plus Two - Science
GVHSS Omanoor