Arshiya Tasleem
Riyadh,Saudi Arabia
Summary
Dedicated professional with expertise in customer service and invoice processing, known for maintaining composure under pressure and demonstrating exceptional attention to detail. Adept at enhancing operational efficiency through meticulous handling of invoices and fostering positive client interactions. Committed to leveraging skills in a dynamic environment to drive organisational success.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Receptionist
Seha Diriyah Medical Complex
Ad Dir`iyah, Riyadh Region
01.2023 - Current
- Operate and manage Nitco medical software for patient registration, billing, and record management.
- Generate and process approximately 200 bills daily, including those for Medical Baladiya Cards, Medical License Cards, and general patient services, ensuring accuracy and efficiency.
- Update and maintain insurance details within the Nitco system to support accurate patient billing and claims processing.
- Work in the Emergency Department, assisting with patient registration, billing, and coordination under high-pressure situations.
- Manage and organize patient flow and crowd control in the reception and emergency areas to maintain order and reduce waiting times.
- Handle daily cash transactions, reconcile payments, and submit funds to the Finance Department in accordance with financial policies.
- Ensure strict confidentiality and compliance with medical data protection standards.
- Collaborate with departments to resolve billing discrepancies and enhance overall workflow efficiency.
Education
Bachelor of Commerce - Commerce & Accounts
Osmania University
Hyderabad - India 07.2009 - 10.2012
Skills
- Customer Service
- Calm under pressure
- Invoice processing
- Attention to Detail
Languages
English
Intermediate
Urdu
Upper intermediate
Arabic
Beginner
Affiliations
- Cooking
Accomplishments
I have received Employee of the Month from my clinic in recognition of my outstanding performance, dedication, and excellent service to patients and staff.
Timeline
Receptionist
Seha Diriyah Medical Complex
01.2023 - Current
Bachelor of Commerce - Commerce & Accounts
Osmania University
07.2009 - 10.2012