Summary
Overview
Work History
Education
Skills
Timeline
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Arunav Anjan Chakraborty

GILBERTON

Summary

Results-driven Industrial Engineer with a proven track record at Consumer Knitex Ltd., enhancing performance and reducing costs through innovative process improvements. Skilled in workforce utilization and customer communications, I excel in high-pressure environments, fostering team collaboration and ensuring quality assurance to drive customer loyalty.

Overview

6
6
years of professional experience

Work History

Industrial Engineer

Consumer Knitex Ltd.
12.2022 - 06.2025
  • Identified problems and recommended new processes to improve performance and reduce costs.
  • Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times.
  • Collaborated with cross-functional teams to develop innovative solutions for complex engineering challenges.

Customer Service Representative

Foreign Liquor (off) Shop, Bogura
04.2019 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Master of Science - Engineering Management

Flinders University
Adelaide, SA
07-2027

Bachelor of Science - Textile Engineering

University of Dhaka
Bangladesh
11-2022

Skills

  • Fluency in Customer Communications
  • Punctuality
  • Quality assurance
  • Fast Learner
  • Hard working mindset
  • Workforce utilization
  • Managing & Working as a team

Timeline

Industrial Engineer

Consumer Knitex Ltd.
12.2022 - 06.2025

Customer Service Representative

Foreign Liquor (off) Shop, Bogura
04.2019 - 09.2022

Master of Science - Engineering Management

Flinders University

Bachelor of Science - Textile Engineering

University of Dhaka

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Arunav Anjan Chakraborty