ARUNMOZHI N

• Standardized bug reporting methods for better communication between QA and development teams.
• Mentored junior team members, fostering growth and enhancing team performance.
• Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
• Streamlined QA processes for improved efficiency, reducing project completion time.
• Handling five members in the QA team.
• Successfully worked on and completed the JIRA to Azure DevOps ticket and repo migration.
• Implemented the automation tool (Katalon).
• $20,000 saved because of the Katalon tool for mobile app compatibility testing.
• Successfully, 3 years have been completed with no attrition percentage.
• Majorly, the very big project in the three years is branding change, since the NLG is tied with RSA, so the new name is Liva Insurance across all the Middle East region.
• Successfully handled the JIRA/Azure DevOps admin role.

• Working with all stakeholders to ensure that quality metrics are reviewed, closed, and agreed upon.
• Managed risks and made sure to deliver a quality product.
• Create a list of milestones and checkpoints, and set measurable criteria to check quality on a timely basis.
• Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance, and issue tracking.
• Work closely on the deadlines of the project.
• Ensure the team is focusing on automation, along with manual testing.
• Automation testing using the latest Katalon Studio.
• Mobile app, web portal automation using Katalon Studio.
• Optimized test cases to maximize success of manual software testing.
• Managed test planning and execution, ensuring comprehensive coverage of functional requirements.
• Handling the JIRA admin role.

VPS protects your assets, people and our environment in the marine, power and renewable sectors.

• Automated Mobile app and Web application
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Designed and developed automation scripts using free tools.
• Designed testing scenarios for usability testing.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Reduced manual testing efforts for faster product delivery with the creation of robust automated test scripts.
• Enhanced automation test coverage by implementing new testing strategies and approaches.
• Working For NLGIC Support service for 6month contract basis for Manual testing.

• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Supported test review, defect control and configuration management within delivery pipeline.
• Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
• Defined, created and controlled testing environments for successful software deliverables.
• Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.

• I was assigned the tasks of performing for my reporting team and gathering output to meet the SLA.
• Handled responsibilities for managing the team.
• Performed responsibilities of defect identification, reporting metrics, and sharing them with my higher authorities.
• Participating in daily calls with customers.
• I met daily with my reporting people to understand the impediments and what is going on.
• Coordinated with production team to support productivity targets and deadline management.
• Supported continuous improvement initiatives by identifying areas for process optimization.

• Member and provider validation.
• Contributed to the achievement of department goals through consistent high-quality work.
• Correspondence claims processing.
• Provided outstanding customer service by promptly addressing inquiries and resolving issues.
• Maintained accurate records and ensured timely completion of all necessary paperwork.

• Learned basics of Software Testing.
• Assigned the tasks of analyzing technical requirements.
• Handled responsibilities of writing test cases and manual test execution under the guidelines of senior testing staff.
• Performed responsibilities of defect identification, and reporting metrics.
• Tracked test reports and failures determined by root cause data trends.