Summary
Overview
Work History
Education
Skills
Languages
Software
Certification
Timeline
Generic
ARVIND PRAKASH

ARVIND PRAKASH

Revenue Assurance & Fraud Managment Specilist
Riyad

Summary

Achieved 15+ years of career in telecom Revenue Assurance, and Fraud management domain.

The nature of telecommunication requirements successfully delivered as a Project Lead,Business Analyst, Solution designer and developer for RA FM various application.

Well versed with knowledge of CSP Revenue Assurance Fraud management, Billing & Rating,Interconnect,Roaming,Prepaid,Postpaid,Wholesale.

Ensured the RAFM application implementation,migration and integration of various products, services and systems.

Overview

17
17
years of professional experience

Work History

Project Lead( RAFM)

Saudi Telecom Company
Riyad
10.2022 - Current
  • Associated as a Project lead & managing the implementation of reconciliation, dashboard, Rating, ETL, Decoder, Sourcing etc into iRAFM application
  • Leading the iRAFM & RAID application implementation of changes to existing processes to improve RA KPI performance and resolve the technical limitation
  • Managing the implementation of Prepaid and Postpaid Rating solution into iRAFM Application.
  • Managing the RA KPI development over Billions of CDR to achieve business required with applicable result with their priorities(daily/Monthly/fortnightly)
  • Coordinating with various operation and development teams to support their function by developing various kinds of solutions to support saving on CAPEX, and OPEX and increase operation efficiency
  • Leading the business UAT, Coordinating and negotiating with vendor to get closer on deliverables with minimal delay of time
  • Driving and implementing the data integrity approach with data processing to improve and predict the data issue at theearliest stage before impacting the KPI's
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Developed project management roadmap to define project objectives, timelines and milestones.

Sr Developer (Revenue Assurance & Fraud Managment)

Etisalat
Dubai
02.2018 - 10.2022
  • Worked as a senior developer in the Finance IT team and participated in Revenue assurance and fraud Management functionalities
  • Accomplished End-to-end operation and solution development of ROCFM, ROCRA, applications
  • RAFM solution in order of ETL Configuration, Rule development, execution planning & monitoring and report automation as per approved business requirements.
  • Conducted the requirement gathering and management reporting session, day-to-day ROCFM issue analysis, rule optimization, new rule configuration, alert and alarm health check and report automation via scripts
  • Multiple report been generated and automated to support analyst activity, management report, Police investigation, TRA ,governance and align with assurance management.
  • Conducted the end-to-end configuration of the data stream with all ETL configuration, ROCFM core level configuration, and testing of ROCFM Core process to generate the alarm, performed the downtime activity, Backlog situation and IT migration
  • Managed the Etisalat internally developed portals like GRAFM Portal and FM Case Manager.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.

Associate Manager(Revenue Assurance)

Subex Ltd
12.2013 - 02.2018
  • Managed the Revenue Assurance function for DU, MCCI Iran and MTS India under Subex managed services scope, successfully delivered the RA project as business analyst and SME to identify revenue leakages and control enhancement opportunities for 3 CSP
  • Develop the data-driven analysis approach for clients to minimize the data-related observation to achieve the genuineness of ROCRA reconciliation results
  • Developed and performed the RA key controls such as Post-paid billing equation, Post-paid invoice (consumer & Enterprise) reconciliation
  • Worked with multiple clients in the domain of RAFM such as Etisalat, DU, MCCI Iran, Aircel, MTS, Uninor, Telenor & RCOM
  • Worked on a major RAFM application developed by Subex and Wedo(Mobilium)
  • Implemented effective RA Controls and KPIs for Prepaid/Postpaid/VAS/GPRS/Network/Roaming/subscription/interconnect etc
  • Implemented and refined the FM rules to achieve the alarms for various/Bypass/Wangari/IRSF/subscription etc
  • Proficient in communication, coordination and negotiation with various teams to achieve objectives

Assistant Manager (Revenue Assurance Analyst)

Aircel
07.2012 - 12.2013
  • Designated as Assistant manager and responsible for performing the RA audit by utilizing an array of software tools (Subex Moneta) to identify revenue leakage and perform revenue analysis within the telecom revenue chain
  • Conducted day-to-day analysis to Identify areas of concern where errors or leakage events become more frequent
  • Implement and monitor the processes and procedures to identify revenue leakages and prevent the reoccurrence of identified leakages
  • Developed Interconnect reconciliations, Vouchers reconciliations, Traffic analysis, Network reconciliation Data integrity reconciliation etc
  • Review and prepare the design document of the solution such as 'Business Requirement Specifications (BRS), Functional Specification Requirements (FRS), HLD, LLD documents etc

Analyst Programmer

Wipro Infotech
04.2010 - 07.2012
  • Developed the RA reconciliation with the help of the Subex Moneta application and end-to-end configuration to process the data files
  • Prepare a parser for various formats including ASCII, binary (fixed /variable length), ASN.1, and TAP map it according to business requirements and convert output as desired
  • Revenue application configuration, audits/measures/query filters (SQL queries) for reconciliation between data control points in the Subex Moneta application
  • Creation of a dashboard for trend analysis, and web intelligent reports using business objects
  • Worked on preparing the solution design documents such as Functional & Technical Specifications, HLD/LLD, Unit test cases etc
  • Worked with all aspects of the SDLC including Requirement Gathering and feasibility Analysis, Designing, Coding and Unit level testing including performance tuning of the code for the development of Business requirements

Software Engineer

RCOM
12.2008 - 04.2010
  • Creating Parser in XML for various formats including ASCII, Binary (Fixed /Variable length), ASN.1, and TAP 3 and mapping it according to business requirements and converting output as desired
  • Done installation & configuration of DRD/LDC/Stitching logic for GPRS/File sources/Parse & data load stage/SC & TC creation and many more in Moneta ETL tool
  • Audits/Measures/Query Filters for Reconciliations between data control points in Moneta Application
  • Build logic and design solutions for wireless and wireline business, voice, SMS, MMS, data, and VAS services based on call flow in the network
  • (MSC, IN, SMSC, MMSC, SGSN, GGSN and other network elements) to find out the Revenue leakage and fraud scenarios
  • UNIX scripts for polling of data files from the mediation archive server, in the central file server and preparation of test cases and strategy for UAT

Education

Bachelor of Technology(B.Tech.) - Computer Science

Institute of Engineering & Technology
Lucknow, UP,India
01.2008

Skills

  • Subex iRAFM Suite-ROC44,ROCRA 65,ROCFM 93,BIS
  • Subex App: ROCRA 6,ROCFM V8 ,Moneta,Diamond
  • Wedo App : RAID8,Dashboard
  • Database: Oracle 19c , Hadoop
  • Unix/Linux: RHEL,Shell scripting,automation
  • Apache Hadoop , HDFS 3,Hive21,Hbase 21,Zookeeper 34,Kafka 22,Spark2 24 ,solr 7 ,ignite 1,presto 01,YARN
  • Grafana 7
  • Script development and automation with Hadoop ecosystem
  • Hadoop infrastructure Architecture and component
  • iRAFM Application architecture
  • Data visualization and presentations,Qlik View, Power BI,tableau
  • Data Analytics, RCA,Incident management
  • RAFM High volume ETL implementation and optimization
  • IT Operations,Automation,Backlog Handling,Monitoring,Patch/Upgrade activity,Network troubleshooting
  • Telco Framework,Project Management,Agile,SDLC
  • Presentation,Management Report,Milestone tracking
  • Contingency planning,Risk Management,Recovery Strategy,Backup
  • Python programming
  • Cybersecurity Assessment and clearance,Application vulnerability

Languages

English
Bilingual or Proficient (C2)

Software

Subex iRAFM Suite-ROC44,ROCRA 65,ROCFM 93,BIS

RAID8,Dashboard

Apache Hadoop , HDFS 3,Hive21,Hbase 21,Zookeeper 34,Kafka 22,Spark2 24 ,solr 7 ,ignite 1,presto 01,YARN

Unix/Linux: RHEL,Shell scripting,automation

Database: Oracle 19c , Hadoop

Grafana 7

Certification

  • ITIL
  • IBM Project Management Fundamental
  • IBM Hadoop Big Data
  • IBM Cybersecurity Fundamental
  • Python Programming

Timeline

Project Lead( RAFM)

Saudi Telecom Company
10.2022 - Current

Sr Developer (Revenue Assurance & Fraud Managment)

Etisalat
02.2018 - 10.2022

Associate Manager(Revenue Assurance)

Subex Ltd
12.2013 - 02.2018

Assistant Manager (Revenue Assurance Analyst)

Aircel
07.2012 - 12.2013

Analyst Programmer

Wipro Infotech
04.2010 - 07.2012

Software Engineer

RCOM
12.2008 - 04.2010

Bachelor of Technology(B.Tech.) - Computer Science

Institute of Engineering & Technology

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ARVIND PRAKASHRevenue Assurance & Fraud Managment Specilist