Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Interests
Timeline
Generic

Arwa AlOtaibi

Summary

Strategic Senior Human Capital Officer with over 5 years in HR operations and talent management. Delivered HR frameworks and policies, analysed workforce data, and supported organisational development. Led cross-functional initiatives and drove continuous improvement programmes to enhance employee engagement and performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Human Capital Officer

MASIC
04.2023 - Current

Talent Acquisition & Onboarding:

  • Support and coordinate the annual performance management cycle, including goal setting, mid-year reviews, year-end evaluations, and documentation.
  • Design and implement employee development initiatives, including the MASIC Mentoring Program, to strengthen employee capabilities and career growth.
  • Conduct corporate training sessions based on departmental and organizational needs.
  • Collaborate with cross-functional teams to deliver employee engagement, development, and organizational improvement initiatives.
  • Review and update organizational structures and job descriptions.

Total Rewards & Benefits:

  • Contributed to the establishment, launch, and ongoing administration of the Flexible Benefits Program as part of the company’s total rewards framework.
  • Developed and enhanced related policies and procedures for flexible benefits.
  • Reviewed employee benefit requests and coordinated system updates related to benefits administration.
  • Conducted regular assessments of th FlexBen by analyzing employee feedback and internal data to identify enhancement opportunities.

HR Operations & Governance:

  • Handle daily HR operations while ensuring compliance with internal policies, governance requirements, and confidentiality standards.
  • Continuously review and enhance HR policies and procedures.
  • Maintain accurate and up-to-date HR records and employee data within HR systems, ensuring data integrity and audit readiness.
  • Review and administer vendor and service agreements, including medical providers and recruitment agencies.

HR Analytics & Reporting:

  • Collect, validate, and analyze workforce data and FlexBen usage to prepare analytical reports, and dashboard for CEO and shareholder.

Corporate Communication & Employee Engagement:

  • Supported communication activities related to the MASIC Annual Forum, including coordinating and sending VVIP invitations.
  • Handled and responded to Annual Forum inquiries, ensuring professional and timely communication with invitees.
  • Contributed to internal communication initiatives, company announcements, and international day activities to support employee engagement and organizational alignment.
  • ·Developed and implemented employee engagement surveys to gather employee feedback, assess satisfaction levels, and identify opportunities for improvement.
  • Drove organizational culture and employee engagement by designing and supporting wellness and engagement activities (e.g., steps challenge) .

Recruitment and Training Officer

MASIC
11.2020 - 03.2023

Talent Acquisition & Onboarding:

  • Managed end-to-end recruitment activities, including sourcing, screening, interviewing, offer coordination, and onboarding.
  • Coordinated with departments to support hiring needs and ensure timely recruitment processes.
  • Established feedback mechanisms for new hires to improve the onboarding experience continuously.

Learning & Development:

  • Developed and implemented individual and group training plans aligned with organizational and employee development needs.
  • Coordinated and monitored training initiatives to support employee growth and performance improvement.

Intern

MASIC
03.2020 - 11.2020

Coop Trainee

Saudi Stock Exchange (Tadawul)
09.2019 - 12.2019

Summer Trainee

ZATCA
07.2019 - 08.2019

Education

Bachelor of Business Administration - Human Resources

King Saud University
01-2020

Skills

  • Critical & Analytical Thinking
  • Problem Solving
  • Time Management
  • Teamwork & Collaboration

Volunteer Experience

  • E7twa Foundation, 2019-01-01, Present
  • Kiffah, Media Committee Vice President, 2019-01-01, 2019-12-31
  • Kiffah, Media Committee Team Member, 2018-01-01, 2019-12-31
  • Management Club, Head of Content & Organization Committee, 2018-01-01, 2018-12-31
  • Marketing Club, Logistics Committee Member, 2017-01-01, 2018-12-31

Certification

CIPD Level 5 – People Management

Interests

  • Building Systems by using AI
  • HR metrics

Timeline

Senior Human Capital Officer

MASIC
04.2023 - Current

Recruitment and Training Officer

MASIC
11.2020 - 03.2023

Intern

MASIC
03.2020 - 11.2020

Coop Trainee

Saudi Stock Exchange (Tadawul)
09.2019 - 12.2019

Summer Trainee

ZATCA
07.2019 - 08.2019

Bachelor of Business Administration - Human Resources

King Saud University
Arwa AlOtaibi