Arwa Alqubishi

• Supervised the organization and management of the test site and coordinated scheduling.
• Ensured the readiness of equipment and technologies used in the testing environment.
• Coordinated with technical and academic teams to ensure smooth execution of tests.
• Monitored performance and submitted regular reports to management.
• Assisted trainees and responded to their technical and administrative inquiries.

• Liaised with third-party agencies for successful resolution of complex issues.
• Assisted sales team with technical presentations and after sales support.
• Developed solutions for critical software issues, guiding customers through bug fixes and reactive maintenance.
• Solved interruptions in machines and equipment through collaborations with internal and external third parties.
• Provide technical support.
• Examining operating systems and repairing their faults.
• Recording and documenting data and information.
• Implementation of procurement procedures, including the proposal of the supplier provider in coordination with the requesting department, and in accordance with the technical and financial requirements.
• Inventorying equipment and warehouses, handing over the trust to new employees and receiving it from independent employees.
• Induct a preliminary examination of the broken devices and submit reports to the management to obtain repair approval and obtain price offers from maintenance centers.
• Activate and apply Microsoft license subscriptions

Participation and organization of occasions and events :

• Leap | 2024
• Garage opening | 2023
• Cityscape Global | 2023
• Black Hat | 2023
• Drone challenge | 2022 , 2023 , 2024
• Leap | 2022 , 2023
• @hack | 2022

• Organized and coordinated sales team schedules, helping staff meet company and client expectations.
• Coached team members to reach and exceed weekly and monthly sales goals.
• Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
• Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
• Audited team outputs and service delivery to achieve Quality Assurance goals.
• Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
• Monitored sales team performance, providing effective training to help reach revenue and profit targets.
• Collected customer and market feedback and reported information to company leadership.
• Retained existing customers and substantially grew customer base, product line and sales volume.
• Interfaced with customers, determined needs, provided recommendations and up-sold services.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.

• Marketing products by phone
• Responding to customer inquiries
• Raising customer-related problems to management and following up on solving problems

Zone Manger :

Al-Ula - Al-Yousifi Company | 2019

Supervisor of organizers :

• Falcons Exhibition - Sahwa Company | 2019
• Diriyah Season - Awan Company | 2019
• art exhibition - The Saudi Arabian Society for Culture and Arts | 2019
• Hike events | 2019

Riyadh Season "The Boulevard" - Proline Company | 2019

• Maintained tidy reception area to provide visitors with a positive first impression of the company.
• Responded to telephone inquiries from clients, vendors and members of the public.
• Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
• Automated office operations, managed client correspondence and supervised data communications.
• Received and screened high-volume internal and external communications, calls and email.
• Gathered data to create Excel spreadsheets for budget and inventory management.
• Sorted and distributed business correspondence to correct department or staff member.
• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
• Organized corporate and office meetings
• Planned travel arrangements for staff and executives, coordinating and communicating booking information.
• Scheduled and confirmed appointments for entire management team.
• Supported executive leadership and office staff by managing operational workflow.

• Volunteering with the Sanad Association for Children with Cancer | 2018
• Volunteering at Bunyan Association for Family Development | 2018