Arwa Balbaid

Experience at Point Of Care Services phlebotomy, receiving and statistical analysis.

• Organized daily work based on collection priority.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Data entry and statistic for various files by using Excel and others.
• Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.