ARWA ABDULLAH Al-Qahtani
Dammam
Summary
Outgoing and friendly Receptionist delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration.
Overview
14
14
years of professional experience
Work History
*Administrative Assistant*
*Municipality of West
10.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed department budgets and generated financial reports for management review.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist
Mowasat Hospital
09.2021 - 02.2023
- Answered and helped resolve enquiries from clients, vendors and general public.
- Collected and distributed incoming mail,
- Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
Receptionist
mouwasat hospital
07.2018 - 11.2019
- Answered and helped resolve enquiries from clients, vendors and general public.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Kept reception area clean and neat to give visitors positive impression of company.
Secretary
Al-Manber Schools
10.2010 - 09.2014
- Drafted and distributed professional business letters and email correspondence.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Screened and directed incoming phone calls and distributed correspondence effectively.
Education
Bachelor of Business Administration - Business Administration
King Faisal University
05.2017
PROGRAM IN APPLICATIONS ON COMPUTER AND SECREARY
Aetana Institute
02.2015
Skills
- Record-keeping and bookkeeping
- Data Entry
- Multi-line telephone skills
- Data entry
- Office Administration
- Time Management
- Microsoft Word
- Microsoft Excel
- Organised and reliable
- Access control
- MS Office proficiency
Languages
English
Beginner (A1)
Timeline
*Administrative Assistant*
*Municipality of West
10.2023 - Current
Receptionist
Mowasat Hospital
09.2021 - 02.2023
Receptionist
mouwasat hospital
07.2018 - 11.2019
Secretary
Al-Manber Schools
10.2010 - 09.2014
Bachelor of Business Administration - Business Administration
King Faisal University
PROGRAM IN APPLICATIONS ON COMPUTER AND SECREARY
Aetana Institute
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