Asalah Malibari
Jeddah,Saudi Arabia
Summary
Highly efficient professional with expertise in Microsoft Office and SAP System. Demonstrates exceptional customer service, time management efficiency, and excellent interpersonal skills. Proven ability to plan team building activities and drive employee engagement initiatives. Adept at multi-tasking and committed to continuous learning.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
HR Officer
Global Environmental Management Services Ltd.
Jeddah, Saudi Arabia
07.2021 - 04.2025
- Facilitated successful team-building activities resulting in improved inter-departmental communication.
- Coordinated high quality inductions and seamless onboarding procedures for new joiners.
- Oversaw HR-related documentation, ensuring correct storage and accessibility when required.
- Completed new joiner onboarding documentation and reference checks.
- Approved invoices and timesheets ahead of payment to avoid payroll errors.
- Facilitated smooth travel experiences by coordinating and booking all aspects of domestic and international itineraries.
- Boosted operational efficiency by maintaining accurate, up-to-date records of all bookings and transactions.
- Liaised with department heads to understand staffing needs and requirements.
- Published current vacancies with clear job and applicant criteria.
- Conducted in-depth interviews for candidate assessment.
Costumer Service Representative
Mobily Co. Ltd.
Jeddah, Saudi Arabia
08.2020 - 01.2021
- Providing support with financial transactions and informing clients and customers about new products and services
- Offered technical support, leading to enhanced user experience.
- Streamlined processes through efficient record keeping.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
B.A. - English Language
Jeddah University
Jeddah, S.A. 06.2016 - 01.2020
Skills
- Microsoft Office
- Customer Service
- Willingness to learn
- Time management efficiency
- Excellent interpersonal skills
- Team building activity planning
- Employee engagement initiatives
- Multi-tasking
- Highly efficient
- SAP System
Languages
Arabic
Native
English
Advanced
Certification
- Data Analysis & Reporting
- Hospitality Experience Program
- Secretarial & office management
- Fundamentals of Digital marketing |
References
References available upon request.
volunteer
- Event organizing, Jeddah University.
- Teaching English Language, Jeddah University.
Timeline
HR Officer
Global Environmental Management Services Ltd.
07.2021 - 04.2025
Costumer Service Representative
Mobily Co. Ltd.
08.2020 - 01.2021
B.A. - English Language
Jeddah University
06.2016 - 01.2020
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