Aseel Al-Muhisen
Riyadh,Saudi Arabia
Summary
A motivated computer engineer, a results-driven Technical Program Manager experienced in financial technology. Proven ability to lead cross-functional teams, manage project timelines, and exceed customer expectations in fast-paced environments.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Technical program manager
D360 Bank by Derayah Financial
Riyadh , Saudi Arabia
11.2024 - Current
- Coordinated with cross-functional teams for successful program delivery.
- Fostered high-performance environment with clear communication and team motivation.
- Achieved project goals through meticulous planning and execution.
- Managed stakeholders' expectations with regular updates and transparent communication practices.
- Cultivated strong relationships with clients through consistent communication and problem-solving capabilities.
Technical Project Manager
ProgressSoft Corporation
Amman, Jordan
10.2019 - 11.2024
- Managed and executed multiple high-impact projects from planning through post-production, focusing on the FinTech domain
- Led the implementation of JawwalPay, a comprehensive mobile payment solution enabling secure transactions and financial services across various platforms
- Directed the Dinarak project, delivering a cutting-edge digital wallet system along with integration with CliQ Switch for Jordanian eWallets to meet the needs of users and enhance the customer experience
- Managed the Returned Cheques System project, automating the management and tracking of returned cheques to improve efficiency and reduce financial risk
- Integrated DevOps methodologies into project workflows, reducing deployment times by 30% and enhancing system reliability
- Acted as the liaison between business units, technology teams, and support teams, ensuring project objectives aligned with business goals
- Oversaw user acceptance testing and facilitated continuous integration/continuous deployment (CI/CD) pipelines, accelerating release cycles and improving code quality
Cisco Technical Engineer - Servers Virtualization
Cisco TAC by Estarta Solutions
Amman , Jordan
06.2016 - 09.2019
- Supported Cisco Unified Computing System (UCS), troubleshooting software and hardware issues to maintain operational integrity
- Managed OS installations, upgrades, and security patches, ensuring secure and stable environments for customers
- Mentored junior engineers and provided technical guidance to clients, building strong, collaborative relationships
- Conducted root cause analysis for complex issues, providing clear resolutions and enhancing customer satisfaction
Network Support Intern
Al-M'asher Group (SMS)/ HP Provider
01.2016 - 05.2016
- Contributed to the successful implementation of network systems, including control system for Jordan Investment Commission Network
Education
Master's Degree - Business and Entrepreneurship
Princess Sumaya University for Technology
09.2011 - 09.2015
Bachelor's Degree - Computer Systems Engineering
Al Balqaa' Applied University/Faculty Engineering Technology (Polytechnic)
09.2011 - 09.2015
Skills
- Product development experience
- Communication protocols standards
- Knowledge of devops practices
- Information technology infrastructure library
- Computer engineering background
- Change management experience
- Results oriented approach
- Resource allocation and management
- UX and UI familiarity
- Programme scope definition
- Technical project scoping
- Proactive communication
- Technical project planning
Personal Information
- Date of birth: 09/05/93
- Nationality: Jordanian
Certification
- Certified Internetwork Expert (CCIE Written) - Data Centers
- Cisco Certified Network Associate (CCNA) - Routing & Switching
Timeline
Technical program manager
D360 Bank by Derayah Financial
11.2024 - Current
Technical Project Manager
ProgressSoft Corporation
10.2019 - 11.2024
Cisco Technical Engineer - Servers Virtualization
Cisco TAC by Estarta Solutions
06.2016 - 09.2019
Network Support Intern
Al-M'asher Group (SMS)/ HP Provider
01.2016 - 05.2016
Master's Degree - Business and Entrepreneurship
Princess Sumaya University for Technology
09.2011 - 09.2015
Bachelor's Degree - Computer Systems Engineering
Al Balqaa' Applied University/Faculty Engineering Technology (Polytechnic)
09.2011 - 09.2015
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