Overview
Work History
Education
Skills
Certification
Courses
Timeline
Generic

Aseel Alswilem

Riyadh

Overview

2026
2026
years of professional experience
1
1
Certification
3
3
Languages

Work History

Customer Experience Officer

Saudi Tadawul Group
12.2023 - Current
  • Collecting, analyzing, and interpreting customer data
  • Exhibits robust problem-solving capabilities, enabling them to thoroughly investigate the underlying causes of customer problems and deliver impactful resolutions
  • Maintaining documents comprehensive records of customer interactions and transactions using customer relationship management (CRM) software.

GDP (Graduate Devolepment Program)

Saudi Tadawul Group
3 2023 - 12.2023
  • Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
  • Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
  • Conducted telephone and online interviews to assess candidate experience and qualifications.
  • Communicating with clients addressing Saudi Exchange members and Issuers queries Social media
  • Collaborated with cross-functional teams to resolve complex customer issues in a timely manner.
  • Mentored new hires during their onboarding process, ensuring seamless integration into the team.

HR, Talent acquisition coop trainee

Saudi Tadawul Group
01.2023 - 03.2023
  • Coordinate with mangers to identify their needs of candidates
  • Sourcing qualified candidates
  • Screening candidates based on job description
  • Arranging and hosting interviews.

Administrative Assistant

Dar Almhml
01.2022 - 12.2022

Part time job

Education

Language and Translation

King Saud University
01.2018 - 1 2023

Skills

CRM software

Teamwork and Collaboration

Microsoft Office

Screening resumes

Onboarding Processes

Certification

CME -1

Courses

Microsoft Excel Skills (The Financial Academy)

Project Excellence (Alpha Development)

Building Enterprise Mindset (Harvard Business School)

Timeline

Customer Experience Officer

Saudi Tadawul Group
12.2023 - Current

HR, Talent acquisition coop trainee

Saudi Tadawul Group
01.2023 - 03.2023

Administrative Assistant

Dar Almhml
01.2022 - 12.2022

Language and Translation

King Saud University
01.2018 - 1 2023
CME -1

GDP (Graduate Devolepment Program)

Saudi Tadawul Group
3 2023 - 12.2023
Aseel Alswilem