Mr. Aseel Alyafeai
Aviation & Tourism
Jeddah,02
Summary
Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.
Original Travel Agent with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Ambitious, career-focused job seeker, anxious to obtain an entry-level tourism position to help launch career while achieving company goals.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Travel Agent
Majed Travel
JEDDAH, JEDDAH
05.2011 - 03.2015
Travel & Tourism Consultant
Al Faris travel & Tourism Company
JEDDAH, JEDDAH
07.2015 - Current
- Informed clients of travel policies and utilized preferred vendors to maximize company profits.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
- Handled sensitive information with professionalism and discretion.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Education
Bachelor of Marketing - Marketing
King Abdelaziz University
Jeddah 01.2012 - 03.2017
Skills
Travel bookings
reading books
I always like to be informed of everything new
also interested in reading history books and learning about other cultures
Timeline
Travel & Tourism Consultant
Al Faris travel & Tourism Company
07.2015 - Current
Bachelor of Marketing - Marketing
King Abdelaziz University
01.2012 - 03.2017
Travel Agent
Majed Travel
05.2011 - 03.2015
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