Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Courses
Timeline
Generic

ASEM ALZENAIDI

Unayzah,Al

Summary

Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation.

Website programmer and designer of online stores, applications and menus for cafes and restaurants

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Information Technology Technician

Company Kyan cafe
Al-Qassim, Onaizah, Saudi Arabia
11.2022 - Current

• Developed and executed growth strategies for website traffic, marketing databases, online customers, audiences, and followers.

• Advised clients on optimum mix of products and distribution channels for thegreatest success.

• Effectively managed and implemented online merchandising techniques to maximize product visibility and increase sales

• Worked collaboratively with marketing team members to develop campaign and website creative assets in line with brand strategy, marketing calendars, product performance, and promotions.

• Wrote engaging, entertaining, and informative media scripts for different uses.

• Identified and assessed website enhancements on basis to improve user experience, performance, and conversions.

• General Manager of Hull Store

Recepion

Al Malfa Resort
Al-Qassim, Onaizah, Saudi Arabia
10.2021 - 11.2022

• Addressed questions and escalated issues and complaints to management.

• Stayed abreast with business developments and innovations to improve administrative systems.

• Managed external queries, engaging with clients face-to-face, by phone and through email.

• Represented front-of-house services, maintaining a polished, professional appearance to uphold thecompany image.

• Organised seminars, booked conference rooms, and sent invitations to designated guests.

Education

Diploma - Computer information technology

Technical and Vocational Training Corporation
Al-Qassim, Buraydah, Saudi Arabia
01.2019 - 01.2022

Skills

[Foodics] expert

Marketing

Hardware maintenance

[Canva] expert

Data entry

Microsoft office programs

[Micros OPERA Lite] expert

program [Figma]

program [Adobe Illustrator]

Ability to work under pressure

Improving the work environment

Discipline with the laws regulating work

UI/UX [Website and Application Dwsign]

Languages

Arabic
Native
English
Advanced

Accomplishments

• Online store Hall perfumes

• Online store Swarah cafe

• Website Kyan cafe

Courses

• Introduction to Artificial Intelligence

• Characteristics of a Successful Project

• Introduction into Project Management Professional (PMP)

• Data Analysis

• HTML

• CSS

• SQL [Programming Language]

• JAVASCRIPT [Programming Language]

• Cyber security

Timeline

Information Technology Technician

Company Kyan cafe
11.2022 - Current

Recepion

Al Malfa Resort
10.2021 - 11.2022

Diploma - Computer information technology

Technical and Vocational Training Corporation
01.2019 - 01.2022
ASEM ALZENAIDI