Asem Salem

• Resolved all technical challenges through effective troubleshooting.
• Analyzed, monitored, and optimized current systems performance to increase process efficiency
• Collaborated with clients, vendors, and IT support staff during system creation, set up and maintenance
• Implemented and maintained backups and redundancy strategies
• Planned hardware and software configurations for new installations in line with budget constraints
• Related to some Radios systems shown as below:

1-Motorola DIPM, DIPE, DIPS Tetra systems And MOTORBO System IPSC, IPCP, IPCM

2-Hytera (Tetra and DMR systems)

3-DAMM (Tetra System)

• Responsible for the maintenance, installation, and design of insured communication systems for some SABIC companies and others, such as:
• SABIC Group of Companies.

1. SHARQ Petrochemical Company.

2. Saudi Kayan Petrochemical Company.

3. SABIC Agri Nutrients Company

4. Sabtank Company

5. Inochem Petrochemical Company

• TASNEE Petrochemical Company
• SIPCHEM Petrochemical Company.
• SADARA Petrochemical Company.
• MAADEN Group of Companies

• Systel Certified trainer for Tetra network from 2021

• Monitoring and Troubleshooting of core network components Dimitra 7.1, 8.1, 8.2, 9.0.2, and 9.1 at the Ministry of National Guard and Suez Canal Authority in Egypt
• Responsibility Monitoring of Main switching office (MSO) and base station sites using Full vision, Unified Event Management (UEM) / Configuration of base stations and radios as per customer specifications
• Create Maintenance and health checkup reports on MSO / Management of hardware, consoles, radios, and talkgroups / Working with Motorola support to resolve critical service-affecting issues
• Create Quarterly reports to a manager on the incidents and events including observations and recommendations on improving the system
• Technical support to teams on site during maintenance, troubleshooting, and testing
• Coordination for preventive maintenance projects with our technician's team, giving support to him, creating monthly and Quarterly report and increasing quality to our system (MSO) and sites (MTS2, MTS4)
• Participated in the system upgrade from Dimetra 7.1 to Dimetra 8.1 in 2018
• Installation, commissioning, test, and configuration for TETRA MSO and connecting each other as Interzone trucking for governmental and public safety sectors, Administration for NMT Client OS PRNM Suit & system applications (ZCM, Affiliation display, UCM, UEM…)
• Participated in the system upgrade from Dimetra 8.1 to Dimetra 9.0, 9.0.2 and 9.1 in 2021
• Installation, commissioning, test, and configuration for TETRA MSO and connecting each other as Interzone trucking for governmental and public safety sectors, Administration for NMT Client OS PRNM Suit & system applications (System health Application suit, RCM, UEM, ZCM…)
• Raise C3 cases with the Motorola support team and work with them till solve this problem
• Installation, configure, and troubleshooting DataVoice logger, raise case with DataVoice and work with them till solve the problem

• Field Engineer (installation, Site Survey, and troubleshooting of TETRA BTS's (MTS 2, MTS 4, and EBTS)
• Field Engineer (installation and maintenance of Huawei & NEC Microwave transmission equipment and software

• Field Engineer (Ericsson transmission mobinil - Ericsson transmission Vodafone)
• Install new microwave links

• Sales network passive element (UTP, Optical Fiber)
• Designed and installed this solution