Highly motivated and committed Business Unit Manager and Sales Planner with 16 -years background empowering sales & operation staff and driving innovation. Initiative-taking professional possessing exceptional sales and communication skills. Well -versed on supporting cross-functional teams. An effective communicator and team leader with proven team building and management abilities.
Overview
16
16
years of professional experience
Work History
Senior Business Unit Manager
GES Logistics
07.2023 - Current
Overall responsible for P&L performance, business development and gaining market share, encourage sales & operation teams to meet set goals.
Gathering information on competitor activities and market trends to enhance strategic decision-making.
Maintain and expand customer base by counseling sales representative, building and maintaining rapport with customers and identifying new customer opportunities.
Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Develop and maintain relationships with external vendors and suppliers.
Negotiated with service providers and vendors to improve margins, and increase profits.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Establish and cultivated solid business relationships with new or existing customers.
Identify, hire and train highly-qualified staff by teaching best practices, procedures, and sales strategies.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Manage internal operational standards and productivity targets.
Evaluate team member performance and productivity, provided feedback and implemented corrective actions.
National Key Account Manager
DB Schenker
10.2022 - 06.2023
Network with key customers to identify and address specific needs
Develop and maintain relationships with customers to ensure long-term success
Act as the liaison between customers and internal teams ensuring clients' requirements are met
Identify and attract prospective strategic customers
Negotiate contracts, tenders, and bids
Strategic planning to improve client results
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Liaise with Sales and Marketing departments to set and implement strategies for new products.
Sr. Business Unit Manager
DB Schenker
01.2020 - 09.2022
Formulate and execute country Sales Planning excellence across processes and systems to maximize effectiveness and productivity
Steer Budget planning process with performance monitoring and measurement
Responsible for the Sales Performance dashboard, KPI measurement and analysis
Manages Sales tools management, including CRM and digital solutions
Management of regional and local strategic initiatives
CRM data steward ensure data integrity and accuracy
Provide training and support to CRM users
Conduct market and customer research
Built relationships with customers and community to establish long-term business growth
Monitor sales team performance, analyses sales data.
Business Development Manager
DB Schenker
06.2016 - 12.2019
Established relationships with key decision-makers within customer's organization to promote growth and retention
Cultivated new sales leads to establish business
Reached out to potential customers via telephone, email and in-person inquiries
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Negotiated, prepared, and signed contracts with clients
Collaborated with existing customers to increase sales and revenue
Created reports and updated system detailing business development activities
Kept meticulous client notes in Sales Cloud (CRM) application
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Analytical problem solver.
Sales Accounts Executive
UPS, United Parcel Services
01.2013 - 05.2016
Served to understand the customer's demands, providing solutions in air, ocean and road freight forwarding to generate sales for the company as a result
Consistently achieved top ranking in revenue and profit growth
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Improved account management by predicting potential competitive threats and outlining initiative-taking solutions
Developed new business relationships and maintained existing through regular communications and effective account management
Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor
Quoted prices, credit terms and other bid specifications.
Document Control Specialist
Al Latifia Trading & Contracting
03.2011 - 12.2012
Worked on, ARAMCO CDC - Corporate Data Centre project, Dhahran Saudi Arabia
Collaborated across departments and levels of management to gain consensus on procedural documentation
Identified areas of weakness and recommended or implemented process improvements
Assisted in continuous improvement activities while developing and maintaining resulting documents
Maintained document control system including work instructions, procedures, and associated databases
Collaborated with internal staff to process documents and sent for closing
Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel, and Power Point.
Sr. Sales Manager
Religare Life Insurance Ltd
12.2008 - 02.2011
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
Supervised sales team size of 11 financial consultants (FC)
Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies
Formulated and presented innovative strategies to team members, executives, and customers to build foundation for successful sales plans
Developed their individual sales skills so that they achieve their targets
Monitored sales, Strategy Planning and effectively managing of Team of FCs.
Sales Manager
Allianz Life Insurance Company
09.2006 - 11.2008
Managed a sales team of 24 advisors (IRDA Licensed)
Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies
Monitored sales, Strategy Planning and effectively managing of Team of advisors
Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Managed all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Marketing Manager
Zeb Securities Pvt Ltd
02.2005 - 06.2006
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
Transformed corporate website and social media platforms to better engage customers and promote sales
Implemented creative programs to meet business goals, including partnership building, event sponsorship, activation platforms and consumer experience design
Briefed senior executives on monthly projections, new contracts, and marketing plans.
Education
MBA - Marketing -
Sikkim Manipal University
01.2008
B. Com - undefined
Aligarh Muslim University
01.2005
Intermediate - undefined
St. Paul's College- ICSE Board
01.2002
Skills
Business development & Sales planning
Strategic account development
Customer retention
Sales Cloud (CRM)
Conflict resolution
Leadership
Tech-savvy
Team building
Microsoft Office
Languages
English
Advanced
C1
Urdu
Proficient
C2
Arabic
Elementary
A2
Timeline
Senior Business Unit Manager
GES Logistics
07.2023 - Current
National Key Account Manager
DB Schenker
10.2022 - 06.2023
Sr. Business Unit Manager
DB Schenker
01.2020 - 09.2022
Business Development Manager
DB Schenker
06.2016 - 12.2019
Sales Accounts Executive
UPS, United Parcel Services
01.2013 - 05.2016
Document Control Specialist
Al Latifia Trading & Contracting
03.2011 - 12.2012
Sr. Sales Manager
Religare Life Insurance Ltd
12.2008 - 02.2011
Sales Manager
Allianz Life Insurance Company
09.2006 - 11.2008
Marketing Manager
Zeb Securities Pvt Ltd
02.2005 - 06.2006
MBA - Marketing -
Sikkim Manipal University
B. Com - undefined
Aligarh Muslim University
Intermediate - undefined
St. Paul's College- ICSE Board
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