Respond to inquiries via phone, email, and in-person
Communicate effectively with guests and staff
Process payments during check-in/check-out
Resolve guest issues promptly
Distribute maps and directions
Coordinate with housekeeping and maintenance
Utilize reservation software and point-of-sale systems
Process arrivals and departures efficiently
Clean and sanitize guest accommodations thoroughly
Change bed linens and towels regularly
Inspect rooms for cleanliness and report any issues promptly
Restock guest amenities and report shortages
Interact professionally with guests, responding to requests
Farm Hand
Harvest
10.2023 - 11.2023
Operation of New Holland T7 tractor – chase and follow multiple combine headers to offload grain into 30 tonne chaser bin behind
Emptying grain from chaser bin with auger into trucks and grain silos
Transport harvested crops and materials around the farm
Move equipment and supplies between different farm locations.
Retail Assistant
OTTO'S BAKERY HAHNDORF SA
01.2022 - 06.2022
Food preparation
Barista
Food displays and presentation
Taking orders and serving customers
Money handling
Police Officer
SOUTH AUSTRALIA POLICE
10.2021 - 12.2021
Police Officer
SOUTH AUSTRALIA POLICE
07.2020 - 10.2021
Conduct routine patrols of assigned areas to deter and detect criminal activity
Respond promptly to emergency calls and incidents, ensuring public safety
Enforce local, state, and federal laws
Conduct investigations into criminal activities, gather evidence, and make arrests when necessary
Foster positive relationships with community members to build trust and collaboration
Address community concerns and engage in community outreach programs
Identify and implement proactive measures to prevent criminal activity
Educate the public on crime prevention strategies and safety measures
Enforce traffic laws and regulations to ensure public safety on roadways
Investigate traffic accidents and issue citations when appropriate
Respond to emergencies, accidents, and disasters, providing immediate assistance
Coordinate with other emergency services and agencies during crisis situations
Conduct criminal investigations, interview witnesses, and gather evidence
Prepare detailed reports documenting findings and actions taken
Safely apprehend and detain individuals suspected of criminal activity
Process arrested individuals, ensuring their rights are upheld
Provide testimony in court proceedings related to investigations and arrests
Collaborate with prosecutors to build strong cases against criminal offenders.
Police Cadet
SOUTH AUSTRALIA POLICE
07.2019 - 07.2020
Completed rigorous training in criminal law, police procedures, emergency response, firearms training, emergency response driving and community engagement.
Volunteer Ambulance Officer
SA AMBULANCE SERVICE
02.2018 - 07.2019
Certificate II in Medical Service First Response course completed
Respond promptly to emergency calls and provide pre-hospital medical care
Assess and stabilize patients at the scene
Safely transport patients to medical facilities, ensuring their well-being during transit
Operate and drive the ambulance following safety protocols
Conduct thorough medical assessments, including vital sign monitoring
Communicate effectively with dispatch, healthcare providers, and other emergency personnel
Maintain accurate and detailed patient records and documentation
Perform regular checks and maintenance on ambulance equipment
Collaborate with other emergency services and agencies during multi-agency responses
Manage high-stress situations and make quick decisions in emergencies
Provide emotional support to patients and their families
Assessment Support Officer
THE UNIVERSITY OF ADELAIDE
12.2016 - 06.2019
Faculty of Health and Medical Science, time HEO Level 4 Step, Responding to student and staff enquiries via phone or email
Uploading/changing student grades
Creating Good Standing and Banding Letters
Proof reading exam papers for errors and editing
Uploading exam papers and lodgement forms to HPE
High level of communication with academic staff members and Examinations Team
Excel, Word, Access and Outlook use
Mail merging/data entry
Filing
Use of Remark/CRM/HPE/PeopleSoft for various tasks
Creating/Marking multiple choice and short answer exam answer sheets
Volunteering with MBBS OSCE's/Admissions Interviews
Short Term Secondments to Admissions
Experience in assisting the Admissions team for the Faculty of Health Sciences with a variety of tasks throughout the peak periods to ensure deadlines are met successfully and efficiently.
Collating International and Domestic applications via SANTAS and University of Adelaide Forms for Master of Psychology, Bachelor of Psychological Science (Honours), Graduate Diploma in Nursing, Graduate Certificate in Nursing, Graduate Entry Psychology and Lateral Entry Oral Health
Follow up of additional information forms, nursing certification forms, course coordinator approval
Daily use of SATAC/HODSPA/APAC/CRM to gather additional information for applications
Pass/Fail of applications via SATAC
High level of communication with professional/academic staff members, applicants, applicant references etc
Assisting with PQA testing and PQA International Interviews – Usher, Check in desk, coordinating applicants for video conferencing
Examinations Officer
THE UNIVERSITY OF ADELAIDE
06.2016 - 12.2016
Organisation of exam papers
Filing
Invigilating student exams
Photocopying/scanning
Proof reading exam papers for errors
Packing of exam papers to dispatch to Wayville Showgrounds
Mail merging/data entry
Excel, Word and Outlook use
Answering phone and transferring callers
Assisting phone and counter enquiries
Retail Assistant
OTTOS BAKERY
01.2012 - 06.2016
Food preparation
Barista
Food displays and presentation
Taking orders and serving customers
Money handling
Education
Certificate II in Medical Service First Response -
TAFE SA
2018
Diploma of Policing -
TAFE SA
2021
Bookkeeping Essentials For Job Seekers -
TAFE SA
2023
TAFESA Bookkeeping Essentials for Job Seekers and Migrants (Part 1) (FNSACC411) – Process business tax requirements (completed -
2023
TAFESA MYOB Essentials Training -
2023
Certification
OH&S (WHS) training
Manual Handling
National Police Clearance
DCSI Clearance
Child Safe Environments
REFERENCES
Andy Hannemann – Manager
BIG4 Wye River Caravan Park
Mob: 0419 341 142
David Chamberlain – Sergeant
Hindley Street Police Station
Mob: 0438 163 170
LeonieNeill - Supervisor
The University of Adelaide (Examinations Office)
Mob: 0417 401 701
Timeline
Farm Hand
Harvest
10.2023 - 11.2023
Receptionist and House Keeping
BIG4 WYE RIVER
07.2022 - 01.2024
Retail Assistant
OTTO'S BAKERY HAHNDORF SA
01.2022 - 06.2022
Police Officer
SOUTH AUSTRALIA POLICE
10.2021 - 12.2021
Police Officer
SOUTH AUSTRALIA POLICE
07.2020 - 10.2021
Police Cadet
SOUTH AUSTRALIA POLICE
07.2019 - 07.2020
Volunteer Ambulance Officer
SA AMBULANCE SERVICE
02.2018 - 07.2019
Assessment Support Officer
THE UNIVERSITY OF ADELAIDE
12.2016 - 06.2019
Examinations Officer
THE UNIVERSITY OF ADELAIDE
06.2016 - 12.2016
Retail Assistant
OTTOS BAKERY
01.2012 - 06.2016
Certificate II in Medical Service First Response -
TAFE SA
Diploma of Policing -
TAFE SA
Bookkeeping Essentials For Job Seekers -
TAFE SA
TAFESA Bookkeeping Essentials for Job Seekers and Migrants (Part 1) (FNSACC411) – Process business tax requirements (completed -