ASHRAF MAHROUS

• Identified new market opportunities for growth.(closing 20%growth in firest haf of this year
• Achieved market growth with targeted sales strategies.
• Ensured compliance with company policies, maintaining ethical standards.
• Reviewed and analysed sales data to identify growth opportunities.
• Led team meetings to foster communication and collaboration.
• Conducted regular performance reviews for continuous employee development.
• Directed day-to-day work of 12 employees and motivated teams to exceed objectives.
• Reviewed reports from subordinate management to identify areas of opportunity.

• Conducted regular staff training to increase product knowledge and sales skills.
• Supervised sales team, enhancing their performance and productivity.
• Delivered excellent customer service by addressing and resolving issues promptly.
• Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends
• .closing 36% growth with increase in number of new customers 25%with new 2 rout

Supervised sales team, enhancing their performance and productivity.

• Delivered excellent customer service by addressing and resolving issues promptly.
• Collected customer and market feedback and reported information to company leadership.
• Managed over 195 customer daly vist

• Led high-performance sales teams, ensuring achievement of targets.
• Managed key accounts, resulting in consistent revenue generation.
• Coordinated promotional campaigns to boost brand visibility.
• Analysed sales reports to identify trends and update strategies.
• Developed marketing plans to support department strategies.
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• Established strong client relationships which resulted in repeat business.
• Managed customer queries to improve overall service experience.
• Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
• Delivered excellent customer service by addressing and resolving issues promptly.
• Developed new sales strategies for enhanced revenue generation.
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• Handled sensitive customer complaints professionally whilst maintaining positive company image.
• Achieved targets through effective time management and prioritisation skills.
• Resolved client issues promptly, ensuring high levels of customer retention.