Dr. ASHRAKAT Gamal Eldin
Trainer , Pr manager
Riyadh,Saudi Arabia
Summary
Experienced Pharmacist with expertise in brand development and Public relationship.
Boosting brand image by creating and implementing strategic PR campaigns. Uses innate influence and negotiation skills to enhanced brand awareness with innovative PR initiatives by making partnerships with influencers for increased brand visibility.
Promoting the sales by delivered outstanding customer care inside stores with proactive sales and listening skills.
Helped meet business needs by working extra shifts.
Experinced Trainer accomplished in developing and delivering effective training programmes about the usage and ingredient of cosmetic praducts .Provides helpful feedback of the positive change in employee attitudes in (Customer Service) towards continual professional development and meet learning objectives of improving employee performance.
Overview
4
4
years of professional experience
Work history
PR manager
The Body Shop
Riyadh, Saudi Arabia
08.2023 - Current
- Enhanced brand awareness with innovative PR initiatives.
- Negotiated partnerships with influencers for increased brand visibility amongst target demographics.
- Formulated comprehensive public relations strategies for enhanced company reputation.
- Executed product launches successfully through well-planned promotional activities and press events.
- Boosted brand image by creating and implementing strategic PR campaigns.
- Developed content for events and corporate activities.
- Created flyers and business cards to support marketing and promotions.
- Negotiated improved advertising prices to bring campaign costs under budget.
- Developed communication strategies to support business direction.
Cosmetics Trainer
The Body Shop
Riyadh, Saudi Arabia
07.2023 - Current
- Delivered instruction across the usage and ingredient of cosmetic praducts, integrating audio-visual presentations and training materials.
- Prepared detailed translated training materials to Arabic, ensured ease of understanding for all participants.
- Brought about positive change in employee attitudes in (Customer Service) towards continual professional development.
- Assigned training exercises and skill assessments to newly hired employees.
- Monitored employee progress, offering feedback to management on additional training requirements.
- Outlined HR objectives and assessed learning outcomes to guide planning activities.
- Developed employee skills by delivering comprehensive training programmes ( TBS Body and Soul Programme).
- Facilitated soft skills training, improving communication and interpersonal abilities, high-quality workshops, meetings and demonstrations (online and offline).
- Developed (learning videos) to improve employee growth opportunities.
- Implemented research findings and client feedback to improve programme material and delivery.
Sales promoter
The Body Shop
Riyadh, Riyadh Region
12.2023 - Current
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Delivered outstanding customer care with proactive sales and listening skills.
- Utilised persuasive communication skills to convey product value and unique selling points.
- Reduced customer wait times through optimised checkout processes.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Helped meet business needs by working extra shifts.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Kept checkouts areas and general store clean and orderly.
Clinical pharmacist trainee
57357 Children's cancer hospital
Egypt, Cairo, Egypt
07.2021 - 08.2021
- Liaised with doctors to develop and prescribe bespoke patient medication plans.
- Advised patients on drug incompatibility and contraindications, minimising likelihood of ill effects.
- Reviewed physician orders to assess prescription accuracy and safety.
- Informed patients regarding medicine ingredients and dosages to gauge allergic symptoms.
Pharmacist trainee
Elrehab Specialty hospital
Egypt, TX
06.2020 - 07.2020
- Participated in training sessions to continually improve technical skills and knowledge base.
- Advised patients on medication usage to ensure safety and efficacy.
- Checked prescriptions for accuracy before dispensing, reducing chances of medication errors.
- Managed timely delivery of medications to wards and units within the hospital setting.
Education
Bachelor of Pharmacy - Clinical pharmacy
Faculty of pharmcy-Depatment of clinical pharmacy
Minya, Egypt /2017 - /2022
Diploma - Clinical, Sports Nutrition and Obesity
American Institute for Applied Education
United State 08.2022 - 01.2023
The Second Secondary School
Al Mubarraz, Eastern Province /2014 - /2017
Skills
- Customer Service Rules
- Team Leadership
- Multitasking
- Website developer (Adobe Magento)
- Microsoft Office expertise
- Confident communicator
- Public speaking
- Public Relations
- Marketing and publicity campaigns
- Cosmetic market research
- Problem-solving
- Social media marketing
- Google Workspace
- Upselling
- Training programme design
- Presentations and demonstrations
- Brand building and awareness
- Online-based education
- Video instruction
- Coaching and mentoring
- Microsoft Office expertise
- Data analysis, managment and entry
- Campaign management
- Mail distribution
- Pricing
Languages
Arabic
Native
English
Upper intermediate
Timeline
Sales promoter
The Body Shop
12.2023 - Current
PR manager
The Body Shop
08.2023 - Current
Cosmetics Trainer
The Body Shop
07.2023 - Current
Diploma - Clinical, Sports Nutrition and Obesity
American Institute for Applied Education
08.2022 - 01.2023
Clinical pharmacist trainee
57357 Children's cancer hospital
07.2021 - 08.2021
Pharmacist trainee
Elrehab Specialty hospital
06.2020 - 07.2020
Bachelor of Pharmacy - Clinical pharmacy
Faculty of pharmcy-Depatment of clinical pharmacy
/2017 - /2022
The Second Secondary School
/2014 - /2017
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