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ASIF MEHMOOD ABDUL RAZZAQ

ASIF MEHMOOD ABDUL RAZZAQ

Olaya Riyadh,,saudi arabia

Summary

Proficient in utilizing advanced electronic design tools such as Protel, Multisim, Circuit Maker, and Matlab to support technical projects. Skilled in MS DOS, MS Windows, and Microsoft Office applications, including Visio, with additional expertise in TX tools like Path Loss 4.0 and MapInfo. Competent in programming languages C and C++, with a strong foundation in computer-based problem-solving. Adept at leveraging technology to streamline processes and enhance operational efficiency.

Overview

22
22
years of professional experience
2006
2006
years of post-secondary education

Work history

Microwave Transmission BO Manager

Huawei Technologies
Riyadh, saudi arabia
08.2016 - Current
  • Managed team to deliver TX BO and optimization support for Saudi Telecom
  • Ensured superior network stability and coverage for VIP customers
  • Coordinated efforts for MTAC Mobile NEOM, TNOC, DNOC, MOI, MOD and EBU customers
  • Provided 24/7 technical assistance for Special Services
  • Responded promptly to MW TX MS Project requests from early involvement to maintenance
  • Specialized in level II customer support as a TX Back Office CS Engineer
  • Managed customer relations while overseeing TX MW BO and TX Opt operational domains
  • Specialized in fault analyses, root cause analysis and directing corrective actions
  • Investigated and reported abnormal conditions to aid FM team in permanent resolutions
  • Coordinated mobile access element transition to Network Operation
  • Coordinated with specialized teams such as network design and implementation to meet project objectives
  • Collaborated on mobile access requirements to ensure successful planning and implementation of MW projects
  • Provided assurance and guarantee for special events
  • Coordinated preparation for Hajj, Ramadan, and national events, ensuring robust contingency plans for mobile access
  • Coordinated tendering activities for Mobile Access sites including RFPs and RFIs
  • Related to MW
  • Managed challenges in planning, design and implementation for product improvement
  • Analyzed capacity requirements and coordinated software and hardware upgrades to optimize product performance
  • Related to MW
  • Identified chronic and major failures, suggesting tailored design and procedural changes in MW processes
  • Network managing, monitoring, operating, Maintaining & troubleshooting through several NMS “Huawei U2000 for the MW & ATN Devices, M2000, NCE, U2020 ect” (RTN900, RTN300, ATN900, SDB, E-band & Long haul 980L Solution)
  • Executed timely and precise resolution of system outages and network issues
  • Managed customer queries and delivered timely technical solutions
  • Created and led Technical team focused on TX MW BO and TX Optimisation tasks
  • Delivered training and knowledge transfer to staff following Operations needs
  • Coordinated with Spare Part Team to ensure stock availability across nearby warehouses
  • Delivered subcontractor and field operations team training effectively to enhance performance
  • Handling all the Internal Huawei tasks follow up with TAC (ETAC, RTAC & GTAC) for the critical issues related to the Product which can't solve locally
  • Managed resource distribution and task assignments for MW BO and TX Opt teams
  • Involving in the Network Precaution & Rectification, health check of the network every quarter through Huawei Tools (ufad,unic & inspector) SOFT acceptance, maintaining the Data base related to TX and to reflect all the Changes as per current connectivity on time, Data backup, accident drill, network evaluation, Contingency , switch test, topology update, Software /Patch upgrade , EOX verification network level Audit & daily MDT validations (project, MS & Inter NOC third Party)
  • Supporting BO & FO teams and providing remotely support/Assistance to the field teams all over the Kingdom, involving in daily maintenance routine Jobs following critical issues along with Teams specially network level Packet Loss Issues (3G & 4G) analysis based on the RAN KPI's/Counters IPPM/TNL
  • Packet loss end to end Analysis (3G & 4G), Report preparation and following with all the Domains Like (project, other vendors, Design and Customer for the issues pending under customer dependency/readiness).Follow up all the Packet Loss cases reported by the Performance/RF OPT team, Responsible for all the Tx related issues and follow with the concern Domains until Closure
  • Providing a role of lead and lead the team to implement the solution related to network protection (dual Backhaul) to achieve 100% network availability (over GPON & other medias) for the VIP/Royal Coverage
  • Handling TX Opt end to end follow up including MW, MPLS and GPON, inter vendors (cisco, NSN,ALU, & Ericsson).Involving and solving the issues related to Temp Back hauling by migrating them on final BH (i.e GPON & Non-GPON including the Dark fiber,DWDM,L2 DWDM , PAN) in coordination with the other stake holders
  • Follow up with the STC Design team for the MW Expansion, CWO/NI expansion, uplink Expansions on the Edges/Aggregators/MBH/Switches side (Cisco,Juniper & Huawei)
  • Qos implementation/Alignment, rectifications, priorities Alignment on MW, wireless, TX & data Com side
  • To conduct network monitoring and control the change requests
  • Manage network fault, create and follow all tickets related to service impact or customer complaints until resolved fully.

Senior Support Engineer/Specialist

HUAWEI TECH INVESTMENT
Riyadh
06.2012 - 07.2016
  • Scanned systems, diagnosing and correcting equipment failures and performance issues.
  • Improved system performance by resolving complex technical issues.
  • Evaluated previously documented resolutions, performing trend analysis to devise innovative methodologies to prevent reoccurrence.
  • Provided [Number] hours of out of hours support monthly.

Senior Support Engineer

10.2011 - 08.2012
  • Transport MW Networks) in Technical support team (Network integration services Dept NIS) department for STC WNI project
  • Projects:3G6,3GExpansion,3G Col, UMTS900) using TDM, Ethernet & IP Microwave services using RTN 900 series (910,950 & 980)
  • Working as interface between Customer & project team for all Microwave (MW) issues, MW Designs & MW Installation Recorder, MW Design Revision & Proposals, SOW Revision, DBOQ Preparation & MR preparation
  • Technical support to STC MW projects, MW cutover Supervisor and Handle MW MDT
  • Providing All Kind of MW Technical Issues, working as Senior Technical interface between STC & Integration Team, following all Technical issues of TD's, SOW's, and Cutover & DCN related to Project Teams
  • Subcon MW trainer (Onsite /Training Center) onsite support for critical & problematic MW MDT's
  • MDT preparation, process and approval from Customer Side & Tracker updates
  • Dealing with issues related to SOW revision, return original Work orders to customer, MW DBOQ Preparation & MR preparation
  • Coordinating with regions to collect the TR's as per created MR's and executes the plan of implementation on defined Time
  • MW DCN Control including Plan & Reporting, on Phone Technical Support to field Teams for DCN activities i.e
  • Troubleshooting with Site Engineers, CWO/MPLS Teams
  • Configuration, testing & commissioning of Huawei Microwave Equipment RTN-600 and RTN 900 remotely by using the NMS & Team viewer
  • Supporting Subcon's to finish the job within a time frame, solving microwave Alignment issues, Line of sight and all other issues related to microwave.
  • Responsible for making weekly & monthly tracking reports of installation and cutover
  • Applying cutover's and supporting the sub con during the Cut over
  • Solving the Frequency interference issues and providing new & dummy frequencies as per STC assigned Frequency Bands
  • Assigning dummy frequencies to subcon for alignment and integration purpose
  • Supporting subcon in E1's shifting and Hot Swap of 1+0, 1+1 HSB, 1+SD, 2+1, 2+2 & 2+SD,4+0 & 4+SD links, involving in the trouble shooting of repeaters especially passive repeaters
  • Solving discussing the MW design issues to customer and providing proposals for the changing of configuration as per the available stock
  • Solving & discussing the SOW & CWO conflicts with customer
  • Responsible for making Microwave routing, cross connection and CWO testing and integration of new sites
  • Responsible for making Material estimating report.

Team leader, office

08.2010 - 09.2011
  • (MW Transmission NOC TX FO) in Saudi Telecom Company for the Huawei STC Manage Services Project
  • Worked in STC MNOC for the fault Management and Alarms handling 24
  • 7 allocation and shift schedule, Responsible for Visibility of Microwave NE's in front office by using IP and BTS solution ,monitoring current Alarms of NEC in PNMS & RTN in T2000 & U2000 escalations of Alarms to FM Team ,weekly microwave & daily Reporting, supporting FM teams during PMR and in MDT's ,NOC team management, preparing the roaster for shift duties, solving RSL issues visibility issues , shift managing, making roaster for the shift duty, Providing Back office support specially in microwave issues ,Monitoring external Alarms of 2G,3G on M2000,involving in preparation /recommendations of spare parts
  • Analyze the link effecting alarms & give the recommendations for hardware and software changes
  • KPI performance & SLA Fulfillment
  • SLA, Change Management, Preventive Maintenance, Corrective Maintenance of all MW & BSS nodes connected to U2000 & M2000 circle
  • Resolving Customer complaints regarding subscribers' services & network, Verification of new sites
  • Achieving the NW KPI as per customer satisfaction and Continuous
  • Improvement of Network Availability
  • Generating Daily Managed Objective Report for whole Kingdom and following /solving the KPI issues
  • Monitoring the factors affecting the performance and KPI and if necessary, providing approval to change the hardware providing Technical support to Field Engineers for troubleshooting Activities at site
  • Opening trouble tickets after analyzing the fault using RTTS and escalating it to the field Technician “NFM” then closing the TT after verification
  • Fault diagnostics and escalation to concerned department and follow up the issue to recover the alarms in agreed SLA
  • Day to day Operation & Maintenance of Radio and transmission
  • Preparing Daily, weekly, monthly & Quarterly reports
  • Field maintenance, handling of all field maintenance in the circle like corrective and preventive maintenance
  • Assure communication flow of trouble tickets among the several competence groups in NOC
  • NFM, NFM and third party support groups
  • Follow up open trouble tickets till closure every 15 t0 30 minutes with Field Maintenance
  • Guide FM Engineers for hardware replacement & awareness of link effecting alarms
  • Ensure the errors free media availability to meet the KPIs & resolve the customer complaints
  • Conducting Bit Error Rate Test of PDH & SDH (point to point & Ring) links
  • Day to day reporting of each activity in NOC to customer and higher management until solved.

Transmission Engineer

08.2008 - 06.2010
  • (Microwave) in Ericsson AB Riyadh Saudi Arabia branch under NRO (Network Roll Out) Dept on Mobily Projects (L+1, L+2,3G L+6)
  • Duration:, Configuration, Integration, Commissioning & Testing of Ericsson Minilink Traffic Node using USB LAN, Local Craft Terminal 1.1 & 2.1,2.4, Minilink Service Manager, BFTP server
  • Responsible for all the configurations, logical capacity maintenance and circuit provisioning in Microwave network
  • Cross connection, Bridging, Traffic Routing and Re-routing for 2G & 3G, Traffic Shifting from 16xE1 PDH to 63xE1 STM cutovers, Migration activities
  • Testing of BSC RBLT's for 2

Transmission Engineer

01.2008 - 07.2008
  • Working in Ericsson Implementation NOC for Mobily KSA
  • Configuration, Integration, Commissioning & Testing of Ericsson Marconi OMS 1410(16- STM,24-STM & 32-STM) using OMS craft 1.0, to provide E1's for 3G through Ethernet connectivity
  • Responsible for making 2G, 3G Reports TRT's & CWO's
  • Trouble shooting of different Microwave alarms like AIS, LOS, Unequipped and RDI on VC-4 & VC-12 level
  • DCN (visibility of sites in NOC) configuration for Minilink Traffic Node & High capacity SDH
  • High Capacity Back to Back configuration
  • RFS for new Links, ETU2 Trials, Fiber optic Nodes configuration & testing to provide E1's
  • Ethernet Analyzer (JDSU HST 3000) for testing the Ethernet traffic to provide Error free media to customer
  • Testing with different vendors Like Huawei, Alcatel & Nokia Siemens
  • Hands on experience of Installation, configuration and commissioning of Ericsson Minilink Traffic Node 2p, 6p and 20p
  • Hands on experience of Installation, configuration and commissioning of Ericsson RBS 2206, 3206 and 3518.Troubleshooting of RBS using Site master Analyzer
  • Service on Element Manager (SOM) for Minilink traffic Nodes & High capacity Nodes
  • Ericsson alarm handling by using Citrix ICA Client
  • Ho5 (PAT) Inspection monitoring and oil clearance
  • IDB Loading of Ericsson 2G using OMT software
  • (Microwave) MS Technologies Pvt Ltd Islamabad Pakistan
  • MS Technologies is a Sub Contactor and local partner of ZTE, NEC-Japan, Alcatel-lucent, Mobilink, Nexus and Nokia Siemens Networks for Telecom & Electrical Projects in Pakistan
  • Duration:, Supervising installation of PDH, SDH, XPIC & space diversity links
  • Configuration, testing & commissioning of different Microwave Equipment NEC Dealing with all the IT& Communication System Design and Construction of Company, Buildings, Offices, Power Plants and all types Facilities Technical Support
  • Planning, Detailed Designing and Engineering of OSP/ISP Telecommunication Networks
  • Designing and specifying communication systems such as data, telephone, wireless, transmission, Plant interconnect networks, Optical Fiber or Microwave Radio System
  • Formulates the basis for engineering studies, projects and designs in the communications and data engineering field by evaluation of relevant data and requirements
  • Evaluates data as to scope, effect on existing facilities and systems, economic value, long-range planning and budgetary considerations
  • Designing Voice and Data Cabling Layouts, OSP/ISP Cabling Specifications, Structure Cabling Design, Shop Drawings, making Scope of Work and Equipment/Modules Specification following the ITU-T EIA /TIA, NEC-NFPA, NESC-ANSI
  • Premise Distribution System (PDS) for Data (LAN) and Voice (Telephone) Cabling Facilities Telecommunication Grade Power System/UPS (AC & DC)
  • Fiber Optic Budget and Line Of Sight Calculations, Telecom Index and Device Schedules, Telecom Equipment layouts, Device Layouts and Antenna layout
  • Structuring Cabling including Data, Telephone, Entertainment socket layouts, Cable routing trench / tray layouts, Man-hole and draw pits details, Cable schedule, Installation drawings, Circuit & Connection Schedule, Interconnection diagram, termination details, Scope of work,(BOQ) Bill of Quantity etc.

Telecom Engineer

Pvt
09.2006 - 12.2007
  • In InterSES (International System Engineering & Service), Ltd Islamabad Pakistan (www.interses.net)
  • InterSES is a Sub Contactor and permanent local partner of NEC-Japan, Ufone, Siemens, World Call, Mobilink, Zong, PTCL, ZTE, Huawei, Alcatel-Lucent, Motorola and Wateen for Telecom Projects in Pakistan
  • Duration:, Supervising installation of PDH, SDH, XPIC & space diversity links
  • Configuration, testing & commissioning of different Microwave Equipment NEC using PNMT, PNMTj & Hyper Terminal, WiMAX (Motorola SEGAM) using Link pilot 2.05, Stratex (Harris) using Eclipse portal & Huawei RTN-600 using I Manager T2000
  • Configuration and installation of complete WiMAX site
  • Done Line of sight and Technical site Surveys and have Knowledge of various equipments/Tools like BERT, Path loss 4.0, Google earth, GPS , Map info, Compass, RF planning and Drive testing
  • Maintenance, troubleshooting and different alarms of Microwaves
  • Well known about the Quality Assurance & Quality Control Techniques used in Physical Installation
  • Attended different trainings on quality assurance, health & safety procedures, new equipments of NEC microwave & C-Node
  • Done BER Testing for the Microwaves and cleared the media On-Air and handed over ATP's to customer
  • Making cross connections software and physical according to Daisy chain and /or direct configuration for sites.

Team Lead

Pak
12.2005 - 07.2006
  • (Access & Transport Microwave Networks) responsible for the rollout of Transmission for the IP & TDM swap site in all over the Kingdom under Network integration services Dept (NIS) department
  • Project/Domains: STC ,4G1,4G2,4G3 & 4G4 WNI new projects (Specially Redeployment, New, Col & Modernization project)
  • Using TDM & IP Microwave services by using Huawei transmission product RTN 900 series (950,950A & 980),RTN300 series (RTN310,RTN320 & RTN380/AX) & Switches ATN900 (ATN 910i,ATN910c & ATN905)
  • Worked as an interface between Customer, project, MS & regional teams for all Kind of new Microwave implementations
  • Ensure that overall network availability meet the present targets as build by management through efficient resolution of all network faults
  • Solution provider for all kind of Technical issues, Overall managing & Evaluation of all MW technical team
  • MW planning Communicating (STC +Huawei) for the design preparation, revisions & approvals as per the Project PIP
  • Follow up with the HQ for the issues which need special support & recommendation
  • MW Material Estimating according to approved MW Designs
  • E2E MW Delivery & Installation Recorder daily updating and coordinating with regions to execute the weekly & monthly targets as per customer requirement
  • Involving & Providing on field support with designs and traffic migrations, troubleshooting to implement different solutions as recommended by the design & HQ recommendations
  • Following up acceptance and handover the implemented work to managed services department after QA check
  • MW Design Revision & Proposals according to available MW stock and reporting Project team
  • MW Scope of work & Jobs Revisions as per on site implementation and report STC
  • Assigning Task to DBOQ team & supporting in preparing the DBOQ & MR preparation in CES & S2/S3 Huawei internal platforms
  • Responsible for the SOW cancellation to release the Budget and utilize it to other necessary Part
  • Stock Analysis & comparing Stock with the transmission designs, revision of designs as per available stock
  • Budget analysis and forecast the required resources to execute the job
  • Planning & providing forecast to shift the traffic of existing links to new backup links to free the existing links and use them under Redeployment for reuse
  • Managing the resource as per target and coordinating with sub-contractors
  • Material out bonding along with the RAN and informing the concern subcon for collection
  • Complete hardware Installations, power up, fiber connections and testing from OLT to Splitters, Splitters to ODF and OLT to Cisco Router
  • Complete fiber testing with optical meter, light source
  • Coordinate with DNOC for alarm testing and perform PAT
  • Involving and supporting the backhaul & CWO testing, managed the CWO team (10 persons) plan making & target achieving as per project PIP
  • Involving and supporting the MW integration NOC contains (6 persons team) to manage the daily routine testing, integration, commissioning after align with the BSS/RAN integration of 2G+3G+4G(LTE & FDD)
  • Coordinating with STC Change management team for the approval of different MDT's & TCN according to the requirement
  • Personal involvement in typical Configuration, commissioning & troubleshooting related to KPI's of BSS/RAN & solving the problem of Packet loss/congestion to ensure the 100% network availability., Datacom Pvt Ltd Islamabad (www.pakdatacom.com) as an Engineer DXX (Digital cross connect) network over fiber optics to provide leased circuits
  • Pak Datacom is ISO-9002 certified and is one of the leading Data Network Operators in Pakistan, providing high-speed data services both nationally and internationally
  • Duration:, Installation, configuration, maintenance and operation of Digital Cross Connect network over Optical Fiber to provide leased data circuits using Tellabs NTU's New bridge 3600, 3630 and 3612 multiplexer and Data Terminal Units (DTU) 26XX, 27XX, 28XX etc
  • Acquired hands on experience in installation, configuration and troubleshooting of 3600, 3630 and 3612 series New Bridge Multiplexers, DTU's (26XX, 27XX, and 28XX) Tellabs NTU's (160,2304) and Radio equipment
  • Operate Alcatel 5620 NMS of New Bridge that configures node databases, monitors Network operations in real-time, setup and manages path routes, performs diagnostics, isolates and manages problems on the network
  • Implementing the Link Testing Equipment (BERT) for Network to ensure 99.99% error free communication
  • Installation, configuration, maintenance and operation of new Tianet 3820 multiplexers and its Data Terminal Units (DTU).

Trainee Engineer

Netkom technologies Pvt Ltd
04.2005 - 06.2005
  • Fixed network (NGN) Installation, configuration and commissioning of Huawei UMG 8900 to provide voice over IP to different customers like UFONE, PTCL, NTC and TELENOR using HUAWEI's equipment

Field Support trainee Engineer

Fascom Network services Ltd
01.2003 - 04.2003
  • On VSAT and DRS to provide wireless services to different national and multinational organizations like banks, oil companies and news agencies
  • Where I worked on C-band satellite modems like Hughes, Agllis and Comstream RF Transceiver ODU's also worked on S-band Radio Modems (Cylink, Pcom) for data and voice connectivity using spread spectrum technology
  • Installation, operation and maintenance of S-band Radio Modems (CYLINK, PCOM) for data and voice connectivity using spread spectrum technology
  • Installation, operation and maintenance of C-band Satellite Modems like (Hughes, Comstream and Agilis) links for data and voice connectivity.

Education

Bachelor of Engineering - Telecommunication

Allama Iqbal Institute of Engineering & Technology

Skills

  • MS Dos
  • MS Windows
  • Electronic designing Tools (Protel, Multisim, Circuit maker, Electronics Workbench, Matlab)
  • MS Office (Microsoft Visio)
  • TX Tools (Path Loss 40, Google Earth, MAP INFO, Trends, JISOW, NPTS, BPM, granite)
  • Computer Language (C & C)

Custom

  • Successfully Passed the Huawei HCIA Exam
  • Appreciation certificate from Huawei Tech AMS Director
  • Appreciation certificate from STC network Operations
  • Monthly Star award from Huawei Tech under 4G3 & 4G4 Projects
  • Elite employee Award from Huawei Tech

Languages

English
Urdu
Arabic (basic Level)

Personal Information

  • NIC Number: 37406-1630192-7
  • Passport Number: CG0151923
  • Dependents: 5
  • Date of birth: 01/20/81
  • Nationality: Pakistan
  • Marital status: Married
  • Religion: Islam

Timeline

Microwave Transmission BO Manager

Huawei Technologies
08.2016 - Current

Senior Support Engineer/Specialist

HUAWEI TECH INVESTMENT
06.2012 - 07.2016

Senior Support Engineer

10.2011 - 08.2012

Team leader, office

08.2010 - 09.2011

Transmission Engineer

08.2008 - 06.2010

Transmission Engineer

01.2008 - 07.2008

Telecom Engineer

Pvt
09.2006 - 12.2007

Team Lead

Pak
12.2005 - 07.2006

Trainee Engineer

Netkom technologies Pvt Ltd
04.2005 - 06.2005

Field Support trainee Engineer

Fascom Network services Ltd
01.2003 - 04.2003

Bachelor of Engineering - Telecommunication

Allama Iqbal Institute of Engineering & Technology

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ASIF MEHMOOD ABDUL RAZZAQ