Asim Alotaibi
Riyadh,Saudi Arabia
Summary
Telecom delivery and operations leader with over 13 years of experience at STC, Zain, and Ericsson. Expertise in fiber delivery, FTTH order management, and operational excellence. Demonstrated success in improving order lifecycle efficiency, reducing operational fallout, and aligning network deployment with commercial objectives. Proficient in Fiber, DWDM, OLT, and cross-functional leadership, ensuring effective resolution of network readiness issues.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Delivery & Services Management Program Manager
STC
Riyadh, Saudi Arabia
01.2025 - 12.2025
- Directed fibre delivery and service performance metrics across operations and customer service KPIs.
- Handled complete order lifecycle management from scheduling to installation and post-service.
- Ensured FTTH PAT readiness and network utilisation to facilitate commercial expansion.
- Collaborated with TUs, Operations, CEX, Channels, and IT to address order fallouts.
- Created SLA dashboards for performance tracking of partners and internal stakeholders.
Core and Transportation Implementation Director
STC
Riyadh, Saudi Arabia
12.2022 - 12.2024
- Manage five implementation sections within general department.
- Delivered over 200 projects valued at 1 billion SAR in 2024.
- Delivered over 190 projects valued at 940 M SAR in 2023.
- Ensure timely completion of portfolio while adhering to budget and quality standards.
- Implement PMO frameworks to enhance project delivery methodologies.
- Foster collaboration among stakeholders to align initiatives with organizational goals.
Action Data Core Section Manager
STC
Riyadh, Saudi Arabia
08.2022 - 12.2022
- Lead the implementation of data core network functions, ensure alignment with deployment plans and infrastructure requirements.
- Collaborate with data core design, and testing and certification management teams for the issuance and approval of Statements of Work (SoWs), ensuring compliance with project specifications.
- leading all of Projects to fulfil stc strategical goals
- Establish clear communication channels with all stakeholders, providing regular updates and transparency throughout project implementation.
Core Control Section Manager
STC
Riyadh
11.2021 - 12.2022
- Manage Voice and Core control nodes for kingdom of Saudi Arabia.
- Lead the implementation of voice core and core control network functions, ensure alignment with deployment plans and infrastructure requirements.
- Collaborate with voice core and core control design team for the issuance and approval of Statements of Work (SoWs), ensuring compliance with project specifications.
- Develop and monitor comprehensive project plans; track progress through Key Performance Indicators (KPIs); and implement corrective actions for blocking issues.
- Approve and manage the Plan of Deliverables (POD) and oversee Provisional Acceptance Testing (PAT) for a seamless handover to operations.
IT Program Manager
Zain
Riyadh, Saudi Arabia
07.2016 - 11.2021
- Working in Reload Technology Transformation Program to replace the legacy system with new digital system.
- Managed vendor relationships to ensure project alignment with strategic goals.
- Collaborated with cross-functional teams to improve project outcomes and streamline operational processes.
- tracking 5 main streams related to CRM, Provisioning, Mobile app, middle ware and VAS solutions as program manager.
IT Engineer
Ericsson
Riyadh
01.2013 - 07.2016
- Working on the Ericsson SDF/EMM/Changing system day-to-day operation task.
- Responsible for day to day Hardware and software operations.
- Handling Database and Middle ware application.
Education
Master of business administration - MBA
Prince Sultan University
Riyadh, Saudi Arabia 09.2019 - 12.2021
Bachelor of information system & technology - Computer Science
Northern Alberta Institute Of Technology
Edmonton, Canada 09.2009 - 12.2012
Leadership -
Harvard business school
References
References upon request
Languages
English
Advanced
Arabic
Native
Timeline
Delivery & Services Management Program Manager
STC
01.2025 - 12.2025
Core and Transportation Implementation Director
STC
12.2022 - 12.2024
Action Data Core Section Manager
STC
08.2022 - 12.2022
Core Control Section Manager
STC
11.2021 - 12.2022
Master of business administration - MBA
Prince Sultan University
09.2019 - 12.2021
IT Program Manager
Zain
07.2016 - 11.2021
IT Engineer
Ericsson
01.2013 - 07.2016
Bachelor of information system & technology - Computer Science
Northern Alberta Institute Of Technology
09.2009 - 12.2012
Leadership -
Harvard business school