Aslam Hassan Mohammed

• Lead and supervise ramp agents in loading, unloading, and servicing aircraft.
• Assign duties to team members and ensure tasks are completed efficiently.
• Monitor the movement of baggage, cargo, and equipment to prevent delays.
• Ensure all ramp operations comply with airport regulations, airline procedures, and safety protocols.
• Conduct safety briefings and ensure proper use of personal protective equipment (PPE).
• Train new ramp agents on procedures, equipment handling, and safety regulations.
• ct as a liaison between ramp operations, flight crews, and airline representatives.
• Prepare reports on incidents, equipment usage, and team performance.
• Identify and report safety hazards or security concerns immediately.

1. Assuring all security measures are implemented in accordance with AOSP and guidance issued by appropriate authorities.

2.Taking care of all internal and external audits as per BCAS guidance.

3.Nominating security staff for all mandatory trainings as per BCAS guidance, preparing roster and managing leaves as per manpower required for regular operations.

4. Leading team of Profilers (international Docs check) for all international flights out of HYD.

• Oversaw ticketing, gate and ramp services.
• Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
• Announced flight status updates and information about gate changes over PA system.
• Checked in luggage and confirmed all carry-on items met federal guidelines.
• Tagged baggage and routed to appropriate location for loading and screening.
• Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
• Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
• Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.

• Sought ways to improve processes and services provided.
• Cross-trained and provided backup support for organizational leadership.
• Trained new personnel regarding company operations, policies and services.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Increased efficiency and team productivity by promoting operational best practices.
• Assisting all VVIP and VIP passengers.
• Assisting passengers with disability like BLIND,DEAF and passengers who required special assistance.