Creative with seven-years track record guiding enterprise-wide technological wellbeing. Skilled at aligning human and technical resources to enhance return on investment and accelerate business progress. Dedicated to wringing optimal performance from available resources while charting cost-efficient upgrade paths.
Overview
7
7
years of professional experience
Work History
Product Specialist
Tamer Group
03.2022 - Current
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Increased sales by educating prospects on benefits of products and services in comparison to competitors.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Developed and delivered engaging sales presentations to convey product benefits.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Built successful project plans covering objectives, resources and staffing to meet schedules.
Expanded customer base and boosted profit within product line.
Trained and mentored new sales representatives.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Contract Manager
Oulawyat Trading Company
01.2020 - 01.2022
Communicate with suppliers and serve as singular point of contact for matters concerning contracts.
Communicate and illustrate information to stakeholders about all contract-related matters.
Monitor contracts and move forward with close-out, extension or renewal according to what’s best for company.
Solve any contract-related problems that may arise with other parties and internally with company itself.
Reported regularly to managers on project budget, progress and technical problems.
Collaborated on projects with lawyers, accountants or public relations experts.
Identified plans and resources required to meet project goals and objectives.
Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
Student Consultant
Alhussan Education and Training Group
07.2018 - 12.2021
Met coverage goals by setting effective schedules and delegating work to individual instructors.
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Follow-up and monitor advisement progress.
Maintained energy and enthusiasm in fast-paced environment.
Identified issues, analyzed information and provided solutions to problems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Recruited and oversaw personnel to achieve performance and quality targets.
Developed and maintained courteous and effective working relationships.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Resolved problems, improved operations and provided exceptional service.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Improved operations through consistent hard work and dedication.
RejonalTraining Specialist
Fawaz Alhokair Group
01.2016 - 01.2018
Coordinating with top management for setting training goals for every area related to production, sales & distribution, recruitment, and process improvement.
Developing annual training plans for both main unit and branch.
Preparing and delivering classroom lectures to employees, supervisors, and managers to make them work towards common goals.
Supervised site investigations, reported issues and escalated those that required further assistance.
Directed training and retraining of employees to boost performance and enhance business results.
Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.
Tracking and reviewed results with each employee to provided coaching on necessary materials.
Defined clear targets and objectives and communicated to other team members.
Coordinating with HR team to design and deliver leadership training programs for candidates shining in pre-tests Monitoring training effectiveness through observation and metrics analysis.
Delivered training for staff development, change management and materials, process and technical controls.
Led projects and analyzed data to identify opportunities for improvement.
Developed and administered project budgets.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Recruiter
Shabab Alwatan Center
08.2016 - 12.2016
Attracting and establish relations with multiple new hiring companies and job vacancies.
Leading development and interview of potential candidates.
Resolved problems, improved operations and provided exceptional service.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Developed recruiting strategies to identify qualified candidates and build network.
Advertised job opportunities on social media platforms and job boards.
Coordinated schedules to arrange management interviews with applicants.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Exceeded goals through effective task prioritization and great work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used coordination and planning skills to achieve results according to schedule.