Asma Fathima
Hyderabad
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of post-secondary education
Work history
Hotel Manager
The Paradise Inn Hotel Apartments
Ajman
- Assisted in marketing campaigns to increase hotel visibility.
- Investigated negative reviews and took corrective action enhancing future guest experiences.
- Collaborated with sales team to maximise room occupancy rates.
- Organised successful corporate events with meticulous attention to detail.
- Negotiated favourable contracts with vendors, reduced operational costs.
- Led team to deliver exceptional customer service for enhanced reputation.
- Managed hotel restaurant operations, elevated dining experience.
- Coordinated front desk operations, ensured smooth guest experiences.
Front Office Executive & Receptionist
Al-Tabasum General Trading
Rashidia, Ajman
The Front Office Executive/Receptionist served as the first point of contact for Clients and visitors. To provide high-level administrative support, ensure the security of the entrance, and maintain a professional, welcoming environment
Front Office Executive & Receptionist
Al Rawdah Furnished Flats
Ajman
The Front Office Executive/Receptionist served as the first point of contact for Clients and visitors. To provide high-level administrative support, ensure the security of the entrance, and maintain a professional, welcoming environment
Education
B.Com Degree -
Osmania University
2008.01 - 2012.01
A Levels - undefined
Board of Intermediate
2006.01 - 2008.01
Skills
- Flexibility, adaptability, and excellent organizational skills
- Attention to detail with strong stress management
- Ability to multitask and handle multiple situations confidently
- Effective verbal and written communication skills
- Knowledge of accounting practices (Tally)
- Strong interpersonal and customer service skills
- MS Office (Word, Excel, PowerPoint, Outlook)
- Expert in PowerPoint Presentations
- Database Management Systems
- Internet & Email Applications
- Remote Collaboration Tools (Zoom, MS Teams, Google Meet)
- Instructional Leadership & Conflict Resolution & Mediation
- Visibility & Approachability, Budgetary Oversight
- Data-Driven Decision Making, Operational Management
- Advanced Presentation Design using Canvas & Multimedia PPT
- Emotional Intelligence capacity to remain calm under pressure
- Led and mentored a team of 15 members with Quality & Hospitality
PERSONAL INFORMATION
English, Hindi, Telugu, Urdu, Punjabi
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge and belief. Date: Place: (Signature) Asma Fathima
Timeline
B.Com Degree -
Osmania University
2008.01 - 2012.01
A Levels - undefined
Board of Intermediate
2006.01 - 2008.01
Hotel Manager
The Paradise Inn Hotel Apartments
Front Office Executive & Receptionist
Al-Tabasum General Trading
Front Office Executive & Receptionist
Al Rawdah Furnished Flats