Asmaa Alalaky
Dammam,Eastern Province
Summary
Driven Area Manager with experience ensuring ongoing improvement of customer service standards within assigned territory. Driven and resourceful professional seeking to excel as Area Manager. Utilises leadership and strategic planning skills to drive business growth and team effectiveness. Committed to delivering impactful results and fostering culture of continuous improvement. Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities. Marketing professional successful in campaign development and programme management. Forward-thinking and analytical in tracking markets and optimising strategies for best results. Excels at partnering cross-functionally to generate outstanding results. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Motivated area manager with 3 years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record. Offering strong leadership abilities and knack for team development. Knowledgeable about business operations, customer service, and achieving sales targets. Skilled in communication, problem-solving, and time management. Ready to use and develop leadership, strategic planning, and customer relationship skills in area manager role.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Area manager
Saudi Centre group for pharmaceutical
Dammam, Eastern Province
12.2020 - 12.2023
- Improved team efficiency by implementing new strategies for task delegation.
- Established strong relationships with key stakeholders to enhance business growth.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Streamlined operations by introducing innovative managerial procedures.
- Trained members of the team for improved overall productivity.
- Promoted a positive work environment which increased employee retention rate.
- Supervised daily store operations, ensuring optimal customer service delivery.
- Led multiple teams across different areas, fostering collaboration and communication.
- Developed robust sales strategies to maximise revenue generation.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Fostered a culture of continuous improvement within the organisation.
- Planned and managed resources and budget to support and deliver objectives.
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
Sales supervisor
Saudi Centre group for Pharmaceutical
Dammam, Eastern Province
02.2016 - 11.2020
- Managed customer queries to improve overall service experience.
- Developed new sales strategies for enhanced revenue generation.
- Delivered excellent customer service by addressing and resolving issues promptly.
- Conducted regular staff training to increase product knowledge and sales skills.
- Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
- Coordinated with other departments to ensure smooth operations.
- Supervised the sales team, enhancing their performance and productivity.
- Ensured adherence to company standards by conducting routine checks and balances.
- Delegated tasks effectively, ensuring team productivity was maximised.
- Negotiated deals with suppliers, securing best prices for products.
- Collaborated with marketing team to design effective sales promotions.
- Boosted store reputation by delivering top-notch customer service.
- Fostered a positive work environment, enhancing employee morale and productivity.
- Collected customer and market feedback and reported information to company leadership.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Contributed to management decision-making relating to existing sales operations and business strategy.
- Enhanced sales by introducing impactful employee incentive and recognition schemes.
Medical representative
Saudi Centre group of pharmaceutical
Dammam, Eastern Province
09.2013 - 01.2016
- Developed a deep understanding of medical products by extensive research.
- Communicated effectively with healthcare professionals to promote pharmaceutical products.
- Enhanced product knowledge amongst doctors and pharmacists through detailed presentations.
- Organised regular meetings with healthcare professionals for effective product promotion.
- Established strong professional relationships with key opinion leaders in the medical field.
- Maintained up-to-date knowledge of competitor products for strategic planning.
- Attended national and regional medical conferences for networking opportunities.
- Collaborated with sales team to meet quarterly targets without fail.
- Liaised with medical staff whilst promoting benefits of new drugs.
- Conducted demonstrations of how to use medical equipment when necessary, increasing user confidence.
- Implemented successful strategies for achieving sales targets within assigned territory.
- Followed up on leads generated from conferences, establishing potential new clients.
- Ensured compliance with all company policies and regulations during promotional activities.
- Facilitated training sessions for new joiners as part of their induction process.
- Focused on customer satisfaction during every interaction, building strong business relations.
- Presented new product lines to key medical and healthcare professionals.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Evaluated sales performance to determine progress.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Education
Bachelor of Pharmacy - pharmacy
Alexandria university
Egypt 09.1999 - 05.2004
Skills
- Strategic planning
- Sales forecasting
- Business development
- Performance optimisation
- Customer relationship management
- Supply chain management
- Product knowledge
- Territory management
- People development
- Staff training and mentoring
- Regional marketing strategy
- Process improvement
- Sales targets achievement
- Brand awareness enhancement
- KPIs mastery
- Team motivation
- Relationship building
- Accountability and responsibility
- Strategic decision making
- Customer Service
- Employee management
- Order processing
- Product and service expertise
- Mentoring and coaching
- Personnel relations
- KPI performance management
- Asset Management
References
I had 2 of my friends already finished their immigration process to Winkler and they will go to settle down November 2024 and their names as follow; Asmaa Abdullah ( Visa NO. T604839192)
Ahmed Shalaby ( Visa NO. T604839182 ) And they will support me to settle down and find a job .
Languages
English
Intermediate
Arabic
Native
Job search
I have made job search In Indeed Winkler so based on my experience I am confident that I can find jobs related to it under NOC
( 10022 , 11202 ,64101, 65109 ,60040 ,64409 )
marital status
I am 42 years old ,
Married , My husband name : Alaa Eldin Abdelmonem Alsaber
I have 4 children their names,
1. Sama Alaa Eldin ( 17 years)
2. Hana Alaa Eldin ( 15 years)
3.Abdullah Alaa Eldin ( 13 years)
4. Adam Alaa Eldin ( 5 years)
Proof of funds
When I settle down I will have around 30000 Canadian dollars with me .
Timeline
Area manager
Saudi Centre group for pharmaceutical
12.2020 - 12.2023
Sales supervisor
Saudi Centre group for Pharmaceutical
02.2016 - 11.2020
Medical representative
Saudi Centre group of pharmaceutical
09.2013 - 01.2016
Bachelor of Pharmacy - pharmacy
Alexandria university
09.1999 - 05.2004
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