Asma'a Ali
Amman ,Jordan
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor and great initiative.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Hardworking Assistant familiar with excel and project management. Passionate about business success and talented at supporting executive, team and customer needs.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
Universal Professional LLC
Amman , Jordan
11.2015 - 01.2021
- Acted as main contact for internal and external clients.
- Prepared, reviewed and submitted team expense reports.
- Provided printing, photocopying scanning support to colleagues.
- Handled scheduling of meetings and calendar management for senior staff.
- Ordered office supplies and researched new deals and suppliers.
- Researched, analysed and summarised data for research.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Took detailed minutes at meetings following instructions from senior team members.
- Made travel arrangements and booked accommodation for staff members.
- Screened phone calls and routed callers to appropriate parties.
- Kept and maintained accurate filing system for preservation of office information.
Secretary
Future Accounting
Amman, Jordan
03.2014 - 03.2015
- Drafted and distributed professional business letters and email correspondence.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Updated files and records with precise system navigation.
- Maintained and updated departmental mailing list and phone directory.
- Typed documents, updated websites and compiled information for meetings with exceptional speed.
- Sourced office supplies in line with procurement guidelines to achieve value for money.
Secretary
Al Balqis Academy
Amman , Jordan
08.2012 - 11.2013
- Drafted and distributed professional business letters and email correspondence.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Updated files and records with precise system navigation.
- Maintained and updated departmental mailing list and phone directory.
- Typed documents, updated websites and compiled information for meetings with exceptional speed.
- Sourced office supplies in line with procurement guidelines to achieve value for money.
- Created, indexed and maintained client binders.
Education
Diploma of Higher Education - Information Technology
Faculty of Zarqa College Al-Balqa Applied Uni
Amman, Jordan 02.2010 - 06.2012
Skills
IT Skills:
Strong Working Knowledge of Microsoft Office
Advance Internet Skills
Strong Organization Ability
Ability to Work Under Pressure
Excellent Communication skills
Working with Team
Languages
Arabic
Native
English
Upper intermediate
Timeline
Administrative Assistant
Universal Professional LLC
11.2015 - 01.2021
Secretary
Future Accounting
03.2014 - 03.2015
Secretary
Al Balqis Academy
08.2012 - 11.2013
Diploma of Higher Education - Information Technology
Faculty of Zarqa College Al-Balqa Applied Uni
02.2010 - 06.2012
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