Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Asrar ALobaidi

Assistant
Jeddah,02

Summary

I would like to work in a good work environment that help me to develop my skills and prove myself in the job career in the future.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
7
7
Certifications

Work History

Marketing Specialist

Arcoma
Jeddah, Saudi Arabia
03.2022 - Current
  • Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
  • Designed and implemented advertising and public relations activities.
  • Shipped samples to potential clients and kept appropriate amount of samples on hand for meetings, customer presentations and for sales team use.
  • Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
  • Updated social media platforms with latest news and corporate details.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Updated customer database and generated lists and counts for direct marketing projects.
  • Worked closely with in-house design team to develop visuals for content.
  • Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
  • Met with vendors to assess products, inquire about services and negotiate pricing.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Administered and procured funding for new marketing programs.
  • Shadowed senior personnel on complex marketing pursuits to build skills set.
  • Tracked trade show expenses to maintain budget.

Assistant Manager

Arcoma
Jeddah, Saudi Arabia
03.2022 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Reduced financial discrepancies to minimize threats to health and productivity of business.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Compiled financial data to comply with budget.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Monitored security to protect employees, customers and property.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
  • Created employee schedules to align coverage with forecasted demands.

Customers Service

Alsafoa
Jeddah, Saudi Arabia
12.2012 - 11.2013
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected and analyzed customer information to prepare product or service reports.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recorded account information to open new customer accounts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Updated account information to maintain customer records.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Investigated and resolved accounting, service and delivery concerns.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Effective liaison between customers and internal departments.
  • Communicated professionally with colleagues, freelancers and clients.

Education

One Year - English Language

NESCOT College
Jeddah

Bachelor of art - English language

King Fasial University
Saudi Arabia
01.2016 - 01.2021

Skills

Customer demographics

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Certification

CAMBRIDGE ENGLISH ENTRY LEVEL CERTIFICATE (in ESOL

Timeline

Marketing Specialist

Arcoma
03.2022 - Current

Assistant Manager

Arcoma
03.2022 - Current

Bachelor of art - English language

King Fasial University
01.2016 - 01.2021

Customers Service

Alsafoa
12.2012 - 11.2013

One Year - English Language

NESCOT College

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