Accomplished IT professional with expertise in IT operations management, strategic planning, and project lifecycle management. Demonstrates proficiency in IT governance and compliance, team leadership, and risk assessment. Skilled in optimising IT infrastructure, problem resolution, and business analysis. Committed to driving organisational success through effective planning and execution of technology strategies.
Oversee integrated health information system to ensure optimal efficiency and effectiveness of system. Implement project governance measures and analyze policies, procedures, and workflows to enhance operational effectiveness. Monitor day-to-day planning of workplace operations, providing clear communication of targets to staff to facilitate efficient task delivery. Exhibit leadership by example, fostering team motivation and confirming accurate and efficient completion of daily tasks. Serve as team leader for unified health record project, co-ordinating efforts to streamline healthcare record management.
• Spearheaded Electronic Health Record (EHR) upgrade project and managed successful implementation and adoption.
• Lead revenue cycle management project, optimising financial processes and revenue generation strategies.
• Steered tele-health awareness initiatives at KSUMC during COVID-19, facilitating remote healthcare access for patients.
Served as Health Informatics Supervisor, monitoring implementation and management of electronic health records (EHR) systems. Led physician team in deployment of EHR systems, determining alignment with clinical workflows and needs. Developed and recorded business needs related to health informatics, ensuring alignment with organizational goals.
• Assessed technology risks associated with health informatics systems and mitigated potential threats by executing effective measures.
Managed portfolio technology solution project, supervising implementation and maintenance of various technological solutions within organisation's portfolio. Steered deployment of a new Enterprise Resource Planning (ERP) system, co-ordinating all phases of project from planning to execution, determining smooth integration and user adoption.
• Facilitated knowledge transfer and coaching across organisation, fostering skill development and expertise sharing.
• Implemented robust data governance measures and ensured integrity and usability of organisational data assets.
IT Operations Management
Strategic Planning & Analysis
Project Lifecycle Management
IT Governance & Compliance
Team Leadership & Training
Risk Assessment & Mitigation
IT Infrastructure Optimization
Problem Resolution
Business Analysis & Planning
Titi MA, Alotair HA, Fayed A, Baksh M, Alsaif FA, Almomani Z, Atallah M, Alsharif AF, Jamal AA, Amer YS. Effects of Computerised Clinical Decision Support on Adherence to VTE Prophylaxis Clinical Practice Guidelines among Hospitalised Patients. International Journal for Quality in Health Care. 2021;33(1):mzab034.