Assem Alashry
Jeddah,State
Summary
Detailed Sales supervisor with an outstanding sales record and always looking for improvement. Reliable and capable of driving effective teams. Looking for a new challenge where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Sales Supervisor
The MarQ communities
New cairo, Egypt
03.2022 - 06.2023
- Coached team members to reach and exceed weekly and monthly sales goals.
- Organized and coordinated sales team schedules, helping staff meet company and client expectations.
- Analyzed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
- Supervised operations of 5-person sales teams, achieving improvements in productivity rates by tackling process inefficiencies.
- Enhanced sales by introducing impactful employee incentives and recognition schemes.
- Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling, and upselling.
- Updated training materials and operational procedures to deliver consistent sales growth.
- Promoted exceptional customer service by engaging clients on the sales floor, building positive rapport, answering product queries, and handling complaints.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Interfaced with customers, determined needs provided recommendations, and up-sold services.
- Retained existing customers and substantially grew customer base, product line, and sales volume.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Created conference and event business plans, motivating and encouraging contributions from the sales team.
Senior Sales Representative
Ajna developments
New cairo, Egypt
07.2021 - 02.2022
- Achieved high levels of client satisfaction through regular meetings and prompt order fulfillment.
- Conducted market research via LinkedIn to build and prioritize strategic target account lists.
- Ensured profitable sales process by qualifying and following up on new accounts, using a lead scoring system.
- Performed product demonstrations and presentations to showcase key features and benefits.
- Drove continuous improvement by accurately tracking and analyzing campaign ROI through Salesforce.
- Trained and mentored 3 junior representatives
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Identified prospect needs and offered appropriate products and services.
- Increased revenue through upselling and consistent contract renewals.
- Maintained close and regular contact with assigned clients to nurture long-term relationships.
- Keep product knowledge up-to-date by attending regular training to confidently deliver reliable information.
- Delivered initial telephone consultations with warm leads, applying different sales strategies to overcome objections.
- Listened to customer problems, objections, and concerns, offering tailored solutions.
- Researched new niche markets to unearth new business opportunities.
- Followed up on prospective business opportunities and new clients to retain and expand client base.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Negotiated and closed sales to secure profitable deals and contracts.
Senior Property Consultant
The Address investments
New cairo, Egypt
02.2021 - 07.2021
- Showed residential properties and explained available homes' features, value, and benefits.
- Answered phone calls and emails from potential and existing customers.
- Ensure adherence to leases and contracts.
- Counseled new buyers to enhance sales opportunities.
- Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Advertised properties to the general public via networking, brochures, adverts, and multiple listing services to maximize exposure.
- Acted as listing agent for brokers.
- Fielded client complaints and issues about the community.
- Guided homebuyers and sellers through the process of short sales.
- Developed close relationships with area realtors and promoted builders to boost the referral network.
- Created estate agent and buyer incentives and strategies with other agents, builders, and buyers.
- Managed and rented out rental properties.
- Assisted clients with corporate relocation services.
- Verified completion of legal formalities before closing dates.
- Communicated with builders and engineers about how to sell new houses.
- Professionally represented sellers in complex negotiations with prospective buyers.
- Collated detailed property information and organized photo shoots.
- Coordinated appointments with prospective buyers to showcase houses and plots.
Property Consultant
Elmansour developments
Cairo, Egypt
06.2020 - 02.2021
- Provided expert property purchasing advice to prospective buyers, building continued client trust and loyalty.
- Conducted routine inspections in line with proper procedures and within agreed timescales.
- Maintained high administrative standards to maximise data accuracy.
- Assessed portfolio of properties to guarantee compliance with industry regulations.
Education
Bachelor of Business Administration -
Mansoura University
Mansoura \ Egypt 07.2016 - 06.2020
Skills
- Sales strategies
- Proven sales techniques
- Key Performance Indicator monitoring
- Excel proficiency
- Staff appraisals
- Employee management
- Inventory oversight
- Mentoring and coaching
- Product and service expertise
- Managerial decision-making
- Performance evaluation
- Staff training
- Reporting data
- Database management
- Product knowledge
- Customer service
- Goals and performance
- Product and service sales
- Goal Setting
- Strategy development
- Presentation ability
- Forecasting skills
- Recruiting and Hiring
- Tactical planning
- Property sales expertise
- Results driven
- Exceptional communication
- Outstanding customer service
- Engaging leadership style
- Contracting
- Property showing
- CRM software use
- Legal document preparation
Languages
Arabic
Native
English
Upper intermediate
Timeline
Sales Supervisor
The MarQ communities
03.2022 - 06.2023
Senior Sales Representative
Ajna developments
07.2021 - 02.2022
Senior Property Consultant
The Address investments
02.2021 - 07.2021
Property Consultant
Elmansour developments
06.2020 - 02.2021
Bachelor of Business Administration -
Mansoura University
07.2016 - 06.2020
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